Janitorial Operations Support Specialist

Budd Group•Charlotte, NC
•Remote

About The Position

The Budd Group is seeking a Janitorial Operations Support Specialist to serve as a subject matter expert for its private education division, supporting K-12 and higher education accounts. The role provides tactical guidance and technical support to local teams and helps ensure operational readiness without direct reports. It is based at 1000 Amble Drive, Charlotte, North Carolina, and is remote/travel-based, requiring regional travel up to 70% of the time, including overnight stays. The schedule is Monday through Friday, 8:00 AM to 5:00 PM, with flexibility to work evenings as needed for travel and operations. The specialist conducts quarterly on-site audits, documents findings, and develops or implements statements of work, key performance indicators, and cleaning frequencies. The role partners with Business Development to develop APPA-standard pricing and validate scope, staffing, and equipment for new opportunities. It also provides interim coverage as Regional Custodial Manager during manager absences and leads operational launches for new school accounts. The position requires a bachelor's degree and 2–5 years of progressive, salaried management experience in custodial or janitorial operations within large, complex organizations. The Budd Group describes this as a 2- to 3-year stepping-stone role with potential for advancement into senior leadership. Compensation is a base salary of $95,000–$110,000, plus a $700 monthly car allowance and mileage reimbursement of 17 cents per mile. Relocation assistance may be available for the right candidate.

Requirements

  • Bachelor's degree is strictly required.
  • 2–5 years of progressive, salaried management experience in custodial or janitorial operations within large, complex organizations.
  • Ability to travel regionally up to 70% of the time, including overnight stays.
  • Ability to work evenings as needed for travel and operations.
  • Ability to influence teams and advance projects without formal reporting authority.

Nice To Haves

  • A degree in Business Administration, Facilities Management, or Operations Management is preferred.
  • Relocation assistance may be available for the right candidate.

Responsibilities

  • Serve as the leading Janitorial Operations Manager and subject matter expert for private education accounts, providing tactical guidance and technical support.
  • Conduct quarterly on-site audits, document findings, and implement statements of work, key performance indicators, and cleaning frequencies.
  • Partner with Business Development to provide APPA-standard pricing and validate scope, staffing, and equipment for new opportunities.
  • Serve as interim Regional Custodial Manager during manager absences to maintain service continuity.
  • Lead operational launches for new school accounts.
  • Influence local teams and drive projects forward without formal reporting authority.

Benefits

  • Paid time off, including vacation, sick time, 9 holidays, 2 floating days, and 1 volunteer day
  • Medical plan options
  • Dental plan options
  • Vision plan options
  • Life insurance
  • Accident insurance
  • Disability insurance
  • HSA/FSA
  • 401(k) match
  • Career advancement opportunities
  • Free online classes
  • Mental health and financial support
  • Pay on Demand and cash back
  • English/Spanish learning
  • $700 monthly car allowance
  • Mileage reimbursement of 17 cents per mile
  • Possible relocation assistance
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