Night Janitorial Lead

ABM US • South San Francisco, CA

2d

About The Position

The Janitorial Lead ensures facility operations follow established policies and procedures. The role coordinates daily operations by delegating assignments, guiding team members, and supervising an assigned location when the Manager is not present. The Lead demonstrates cleaning and safety standards to help keep buildings and facilities clean and safe for workers and customers.

The position involves overseeing and performing janitorial work, operating specialized equipment, handling cleaning chemicals, and providing general cleaning support as needed. The Lead also supports scheduling, employee training, quality checks, customer satisfaction, communication between field employees and management, and compliance with company, client, and regulatory standards.

Requirements

• Must be 18 years of age or older.
• A high school diploma, GED, or college degree is not required.

Nice To Haves

• 1–2 years of similar work experience.
• 1 year of customer service experience.
• 1–2 years of lead or supervisory experience.
• Valid driver's license.

Responsibilities

• Follow assigned work schedules and route cards, and report barriers.
• Provide leadership, direction, and positive coaching to team members.
• Maintain open communication between field employees and management, and monitor and document client communications.
• Assist with preparing daily and weekly work schedules.
• Oversee and perform cleaning operations in the assigned building.
• Manage keys and access cards for the property.
• Report damaged, broken, or out-of-service features and items.
• Oversee and perform additional service requests in the assigned building.
• Oversee job quality and confirm completion with the Area Manager.
• Train new hires assigned to the building in accordance with onboarding procedures.
• Complete and validate time records for regular or subcontractor employees.
• Check supplies, equipment, and chemicals weekly.
• Assist the Supervisor and Shift Manager in directing and supervising field employees.
• Establish and maintain effective communication and working relationships with passengers, coworkers, shift coordinators, supervisors, and managers.
• Promote the highest quality of customer satisfaction.
• Comply with company, client, and regulatory safety, security, compliance, and quality standards and procedures.
• Complete additional certifications or training required by the site type.
• Perform miscellaneous duties as assigned.

Benefits

• Comprehensive benefits package.
• World-class training program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed