Remote Experienced Jackson Hewitt Tax Preparer

Jackson Hewitt - 3562

18d•$18 - $22•Remote

About The Position

We are looking for an experienced Jackson Hewitt Tax Professional to join our Remote Team for the upcoming tax season. Our Remote Team plays a critical role in supporting our offices. Team members prepare tax returns remotely for clients working with our Client Service Associates (CSAs), assist tax professionals with challenging returns, troubleshoot issues, and help keep our offices running smoothly throughout tax season. If you know Jackson Hewitt, enjoy solving problems, and like being part of a supportive, fast-paced team, we'd love to hear from you.

Requirements

5+ years of Jackson Hewitt experience required
Friendly, enjoy talking with clients and fellow team mates
Strong knowledge of Jackson Hewitt tax software, systems, and processes
Experience preparing and troubleshooting complex tax returns
Strong communication and problem-solving skills
Ability to work independently while being an active part of a remote team
Dependable, positive, and comfortable working in a fast-paced environment
Dependable high-speed internet
Reliable cell phone service
A quiet, professional workspace
Consistent availability and responsiveness during scheduled hours

Nice To Haves

General Manager or Area Manager experience strongly preferred

Responsibilities

Prepare tax returns remotely for clients working with CSAs in our offices
Communicate with CSAs to gather information and ensure accurate, efficient return preparation
Assist tax professionals with tax questions
Help resolve holds, rejects, and return-management issues
Troubleshoot Jackson Hewitt software and process questions
Support and coach tax professionals with varying levels of experience
Work closely with our leadership team to support offices throughout tax season