J1 International Internship | Rooms Operation

Omni Hotels & Resorts • Asheville, NC

1d • Onsite

About The Position

The AAA Four-Diamond Omni Grove Park Inn & Spa is noted for understated elegance and southern charm; ten U.S. Presidents and countless luminaries from the worlds of art, entertainment, sports and politics have stayed at this hotel. The property offers sweeping views of the Blue Ridge Mountains, delectable restaurants, a Donald Ross golf course, tennis and fitness center, award winning spa and spacious convention facilities.
Omni Grove Park Inn and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Grove Park Inn & Spa may be your perfect match.

Overview
The J-1 International Rooms internship participates in a structured training program designed to provide international hospitality students or recent graduates with hands-on experience in the Front Office/ Rooms Division. The intern works alongside front office leadership and team members to develop practical hospitality experience. The participant will rotate throughout different areas of the Front Office Operation to experience different departments in this field.

Requirements

• Must be eligible for a J-1 Exchange Visitor Visa (Culinary Internship or Trainee Program).
• Currently enrolled in or recently graduated from a culinary or hospitality program.
• Basic knowledge of culinary techniques and kitchen operations.
• Strong interest in learning and developing culinary skills.
• Ability to work in a fast-paced environment and as part of a team.
• Flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Greet guests warmly and provide a welcoming arrival and departure experience
• Perform check-in and check-out procedures efficiently and accurately
• Handle guest inquiries, requests, and concerns with professionalism and urgency
• Maintain knowledge of hotel services, amenities, and local attractions to assist guests
• Process payments, reservations, and room assignments using hotel systems
• Uphold brand standards and ensure a high level of guest service at all times
• Assist with concierge-style services when needed (directions, recommendations, etc.)

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees