ITS Engineer Architect / IS Tech Support

Hartford Healthcare • Farmington, CT

3d

About The Position

This position serves as a Data Governance Engineer, developing and maintaining the technical capabilities that support enterprise data governance. The role translates governance requirements into platform configurations, integrations, and automated processes that help teams understand, manage, and trust their data. It supports the Hartford HealthCare System Support Office, which works on behalf of the healthcare system as a whole.

The position also includes extensive database administration responsibilities, including administering Microsoft SQL Server, supporting production and non-production databases, managing backups and recovery, database patching, tuning, performance analysis, and assisting with system administration and upgrade efforts. The role provides on-call DBA support on a rotational schedule and requires availability for nights and weekends during outages and other special circumstances, with 24/7 accountability.

The expected outcome is reliable, connected governance capabilities that make data discoverable, understandable, traceable, and easier to manage.

Requirements

• Bachelor's degree in Computer Science preferred; five years of work-related experience may substitute for the minimum education requirement.
• At least five years of experience administering Microsoft SQL Server databases.
• Experience writing SQL queries, generating reports, and writing scripts to automate processes.
• Understanding of and adherence to Microsoft best practices for database administration and security.
• Conceptual understanding of highly available database architectures.
• Ability to perform basic database administration and database management skills.
• Strong troubleshooting skills.
• Analytical and problem-solving capabilities.
• Ownership of problem resolution.
• Ability to prioritize and execute tasks in a high-pressure environment.
• Strong customer-service orientation.
• Good judgment, integrity, and confidentiality.
• Strong written and oral communication skills.
• Ability to handle stressful situations, critical deadlines, and customers with high service-level expectations and technical sophistication.
• Availability to work nights and weekends during planned or unplanned outages and other special circumstances, with 24/7 accountability.
• Ability to maintain records and filing systems.
• Ability to multi-task and work independently.
• Process improvement and quality skills.
• Project management skills.
• Must successfully pass credit/financial screenings due to sensitive security and financial responsibilities.

Nice To Haves

• Current professional-level certification in database administration.
• Knowledge of and experience supporting Oracle Database 19c and later.
• Knowledge of and experience with cloud computing platforms.
• Experience implementing and configuring Linux servers, especially Red Hat Enterprise.
• Healthcare experience.

Responsibilities

• Design new client environments before the environment build process begins.
• Monitor current server capacities and recommend timing for new server purchases.
• Investigate and suggest better uses of current technologies to improve efficiency or reduce costs.
• Develop, implement, and maintain database administration processes and procedures for production and non-production servers.
• Develop scripts and/or jobs to perform routine database administration tasks.
• Develop and maintain key performance metrics, reports, and operational alerts.
• Manage database backup and recovery.
• Manage database patching implementation requirements for the enterprise.
• Assist System Administrators with system patch/fix work and assist other teams with planning, tuning, upgrades, and builds.
• Perform database tuning and performance analysis.
• Assist in developing data management policies concerning security, auditability, and privacy, and ensure compliance with those policies.
• Provide on-call DBA support as part of a rotational team schedule.
• Configure and maintain governance platform capabilities, such as Informatica Cloud Data Governance & Catalog (CDGC).
• Set up metadata connections and scans across databases, cloud platforms, and analytics tools.
• Capture and validate how data moves and changes across systems, and address data-lineage visibility gaps.
• Implement classification rules and data quality checks in partnership with governance, security, and data teams.
• Build workflows, APIs, and integrations to reduce manual work and embed governance into data delivery.
• Troubleshoot scans and integrations, test platform changes, and document configurations and procedures.
• Maintain records and filing systems, multi-task, and work independently.

Benefits

• Competitive benefits program designed to support work/life balance.
• Career development and growth opportunities.
• The System Support Office has its own payroll, benefits, performance management system, service recognition programs, and other common practices across the system.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior