Item MDM Operations Specialist

Vertiv•Westerville, OH

1d•Onsite

About The Position

The employee is responsible for engaging in Commercialization Change Order (CCO) process design, reviews, and process collaborations with various stakeholders to ensure effective implementation of Change Order on different plants across AC Power, DC Power, and Thermal NA. The employee will collaborate with MAKE-CCO, BUY-CCO, Operations, and IT teams to propose and implement continuous improvement projects as it relates to the CCO process. This role supports various aspects of plant-to-plant Product Extensions, NPDI, and works cross-functionally to provide operational support to drive excellence throughout Vertiv North America.

Requirements

Intermediate MS Excel Knowledge
Intermediate MS PowerPoint Knowledge
Strong Written and Communication Skills
Experience in Using ERP System
Basic Knowledge and Experience on Bill of Materials Management and Item Creation on ERP Systems, Product Development, Production Methods, Product Lifecycle, and Stage Gate Process
Knowledgeable in Oracle Product Development Module and Oracle E-business Suite, or other Oracle Based Configuration Tools
Strong Background in System Enhancements and Improvements
Knowledge and Experience in Using Power BI

Responsibilities

Identify areas of opportunity in current Make/Buy CCO processes and propose solutions, providing detailed analysis of proposal and potential time, money, or rework savings
Participate in and provide support to teams focusing on system enhancements- identify areas of need for User Acceptance Testing and test scenarios
Collaborate cross-functionally to drive down item activation turnaround time without impacting data integrity
Maintain documented process instructions and update timely
Support Operations in prioritizing high-visibility CCOs to minimize customer impact and promote a “Customer-First” mindset
Assist in measuring and reporting group KPIs, ensuring accuracy in reporting by gathering, scrubbing, and manipulating data to generate reporting models
Support Product Extensions and NPDI projects with a focus on item extension, activation, and BOM completeness/readiness
Understand and provide subject matter expertise on process improvement strategies, impacts, and outcomes
Justify process improvement proposals with data- money, time, and rework
Speak to the fine-details of system enhancements and use solid system-understanding to suggest necessary test scenarios
Target a reduction in CCO turnaround time by identifying areas for automation, reducing number of manual touchpoints, and reducing variables driven by cross-functional teams (i.e. time to quote, routing setup, cost confirmation, etc.)
Ensure CCO documentation stays up-to-date to use as a reference for cross-functional teams to reference in regard to the CCO process
Communicate high-priority CCOs with Make/Buy CCO teams and follow CCOs through to implementation/item activation
Analyze current reporting structures and minimize repetitive reporting
As processes develop, identify new KPIs for measuring and ensure accuracy in reporting on KPIs/escalations
Utilize Item Workbench to support Product Extensions and ensure correct item setup