Item Enablement Operations Coordinator

Saks Fifth Avenue

20h • Onsite

About The Position

As an Item Enablement Operations Associate at our Pinnacle Studio, you are a precision-driven professional responsible for the systemic integrity of every luxury item transitioning through our high-volume photo studio. Working hand-in-hand with Sample Assistants, you oversee the flow of all inbound and outbound merchandise through rigorous inventory management and flawless record-keeping of all manifests and transfers. With your expertise in logistics, you possess the hands-on ability to maintain 100% accuracy between physical stock and digital systems, proactively protecting company assets by adhering to strict Inventory Control and Asset Protection standards. By ensuring a gold-standard organization of the sample closet and shipping areas, you play a vital role in enabling the high-quality imagery that defines our global digital storefronts.

Requirements

• 1–3 years of experience in a fast-paced retail, logistics, or studio operations environment
• Must demonstrate computer proficiency and the ability to use available technology, including RF guns, package tracking software, and Microsoft Office Suite
• Strong follow-up and follow-through skills with a proven ability to prioritize effectively, multi-task, and work independently to take tasks to full completion
• Ability to work as an integral part of a talented team in an ever-changing, proactive-approach environment while taking direction from Managers and Sample Assistants
• Must possess the ability to lift and carry boxes up to 30 lbs and maneuver rolling equipment such as carts, racks, pallet jacks, and dollies
• Excellent written and verbal communication skills with the ability to provide articulate and organized updates to team members and leadership
• Demonstrates initiative and a "can-do" attitude when troubleshooting inventory discrepancies or logistical roadblocks

Nice To Haves

• BA/BS preferred, but not required
• Prior experience using systemic inventory management tools (SMA, MAWM) and generating carrier shipping labels (FedEx, UPS, DHL, Brinks) preferred, but not required
• Previous experience in a studio or e-commerce fulfillment environment with a focus on Asset Protection and Inventory Control standards preferred, but not required

Responsibilities

• Execute the systemic receipt and return of all owned merchandise using the SMA and MAWM systems to maintain 100% inventory accuracy between the warehouse and studio
• Prioritize the immediate processing of all vendor and owned deliveries to ensure 100% of merchandise is fully received within 2 hours of arrival at the studio
• Expedite the outbound flow of product by generating accurate shipping labels and ensuring all samples are returned to vendors or warehouses within 48 hours of shoot completion
• Manage all daily logistics and carrier relationships, serving as the primary point of contact for FedEx, UPS, DHL, and Brinks to ensure the secure and timely transport of luxury goods
• Monitor inventory health through regular shortage reporting and asset audits to meet strict Asset Protection (AP) and Inventory Control (IC) standards
• Maintain flawless digital records within internal systems by updating sample locations and photography statuses in real-time to provide total visibility to stakeholders
• Oversee the physical flow of all samples and owned merchandise to ensure a streamlined production pipeline with zero missing units
• Verify the accuracy of all manifests and shipping documentation for outbound merchandise, adhering to strict specifications to prevent inventory shrinkage
• Partner with Sample Assistants, Studios, Warehouses, and Buying Offices to resolve discrepancies and ensure the timely movement of product through the digital lifecycle
• Organize the unboxing and distribution of daily deliveries, prioritizing high-velocity items to meet aggressive shoot deadlines

Benefits

• medical insurance
• dental insurance
• vision insurance
• 401(k) retirement plan
• basic life insurance
• supplemental life insurance
• disability insurance
• a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance)
• An amazing employee discount

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed