IT Transport Specialist, Senior

Pacific Gas And Electric Company•Oakland, CA

1d•$55 - $88•Hybrid

About The Position

The Senior IT Transport Specialist provides technical, operational, and project support for PG&E transport network infrastructure. This role supports day-to-day operations, outage response, circuit migrations, network modernization, change coordination, restoration planning, documentation accuracy, monitoring improvements, and technical guidance for field and operations personnel. The position requires strong knowledge of Layer 1 and Layer 2 transport technologies, with focused responsibility for PG&E IT IP Multiplexors (Nokia SAR), Microwave, and DWDM/ROADM systems within the IT Network Transport team.

Requirements

BA or BS degree in Computer Science, Engineering, or related discipline or equivalent experience or technical training
Minimum 4 years of IT operations experience
IT-Information Technology Product certification, for example CCIE, CCAr, MCSE, MCSM, RHCA, RHCE or Certification applicable to the system being supported

Nice To Haves

BA or BS degree in Computer Science, Engineering, Business or related discipline or equivalent experience or technical training
6+ years of network or telecommunications operations experience
Must have advanced knowledge of designated product line and/or service
Experience with Transport Technologies - Nokia SAR/IP-MPLS IP-multiplexers, DWDM/ROADM, Digital Microwave, SONET, DCS, channel banks, BITS timing, or serial data communications
Experience with troubleshooting/operating Layer 1 Transport Systems
Experience with troubleshooting/operating IP-MPLS, IP-Multiplexing
Ability to perform preventative and remedial maintenance to operating systems
Develop and document operational procedures
Ability to evaluate existing and proposed systems and recommend upgrades and/or modifications
Knowledge of operating or network systems and maintenance support
Knowledge of system management
Certification applicable to the system being supported (e.g., Nokia NRS II)
Ability to research and survey new products and/or releases (e.g., productivity tools)
Excellent written and verbal communications skills
Able to work and communicate across multiple departments
Ability to work independently and as part of a team
Solid knowledge of key PG&E systems and processes

Responsibilities

Support the design, operation, maintenance, and modernization of PG&E's transport network, including IP/MPLS IP-MUX, DWDM/ ROADM, digital microwave, fiber, and SONET infrastructure.
Support transport provisioning, circuit migrations, service turn-ups, cutovers, lifecycle replacements, and network expansion initiatives.
Monitor network performance, investigate service impacts, troubleshoot complex transport issues, and coordinate restoration activities during outages.
Develop and implement solutions that improve network reliability, resiliency, capacity, performance, and operational efficiency.
Review network designs, routing, optical paths, inventory records, and technical documentation to ensure accuracy and compliance with standards.
Support deployment and operation of next-generation IP Multiplexing technologies, including Nokia SAR and IP/MPLS platforms.
Coordinate change management, maintenance activities, and implementation efforts with engineering, operations, field personnel, vendors, and stakeholders.
Provide technical leadership, mentoring, and subject matter expertise across transport technologies, operational practices, and troubleshooting methodologies.
Drive continuous improvement through network audits, monitoring enhancements, process optimization, documentation, and standards development.
Ensure compliance with safety, security and change management requirements while supporting critical telecommunications infrastructure.
Assist other specialists, analysts and technicians as appropriate in developing their own technical skills through training, presentations and involvement in the process of maintaining and supporting these systems (installations, upgrades, troubleshooting, problem resolution, etc.).
Document and maintain training class curriculum