IT Transformation Program Manager
About The Position
The IT Transformation Program Manager is responsible for leading and coordinating digital transformation initiatives across the organization to modernize legacy systems, implement new technology solutions, and improve operational efficiency. This role partners with business stakeholders, IT teams, and external vendors to plan and execute enterprise technology projects that support the company’s long-term digital strategy and operational growth. The position plays a critical role in bridging business and technology by managing project execution, gathering requirements, coordinating system implementations, and ensuring the successful delivery of modernization initiatives, including enterprise applications, infrastructure improvements, and process automation efforts. Supporting the Director of Digital Technology, the Program Manager executes a multi-year digital transformation roadmap while ensuring alignment with the parent company’s global IT strategy and governance standards.
Requirements
- Bachelor's degree in information technology, Business, Economics, or related field
- 7 years of experience in IT project management, business analysis, or digital transformation.
- Experience leading enterprise technology projects.
- Experience working with cross-functional business teams.
- Experience with system implementations and process improvement initiatives.
- Experience managing vendors and technology partners.
- Project management methodologies (Agile, Waterfall, Hybrid)
- Business analysis and requirements gathering
- Process mapping and documentation
- Enterprise systems implementation
- Reporting and data analysis tools
- Microsoft Office and a project tracking tool
- Strong communication and stakeholder management skills
- Ability to lead cross-functional initiatives
- Strong organizational and problem-solving skills
- Ability to manage multiple projects simultaneously
- Strong analytical and decision-making ability
- Ability to work in a global corporate environment
Nice To Haves
- Project management or Agile certification preferred (Scrum Master, PMP, or equivalent)
- Experience in enterprise environments preferred
- Familiarity with ERP or enterprise applications preferred
Responsibilities
- Leads enterprise-wide digital transformation initiatives and IT projects in alignment with the five-year modernization roadmap.
- Develops and maintains project plans, budgets, and resource allocations while tracking milestones and risks for executive stakeholders.
- Establishes project governance structures and ensures all initiatives comply with the parent company's global IT standards.
- Directs the implementation of new enterprise systems (ERP, WMS, Digital Platforms) and the modernization of legacy applications.
- Manages deployment planning, rigorous testing, and documentation to ensure seamless operational transitions.
- Partners with business units to gather technical requirements and conduct process analysis for automation opportunities.
- Facilitates workshops and design sessions to ensure technology solutions meet specific operational and strategic objectives.
- Coordinates RFP processes and vendor evaluations to secure high-quality implementation partners.
- Manages vendor deliverables and timelines, ensuring external consultants meet project quality standards and contract obligations.
- Leads change management efforts, including communication plans and user training, to drive system adoption.
- Coordinates the development of training materials and works with business teams to ensure long-term operational success.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
