IT Technician
Terrible's•Las Vegas, NV
About The Position
The IT Technician provides hands-on technical support for hardware, software, and network systems across the organization. This role is responsible for troubleshooting issues, maintaining IT equipment, and ensuring users have reliable access to technology resources.
Requirements
- High school diploma or equivalent required
- 1–2 years of experience in a technical support or help desk role.
- Familiarity with Windows and macOS environments.
- Experience with basic networking and troubleshooting tools.
Nice To Haves
- Associate degree in IT or related field preferred.
Responsibilities
- Provide first-level technical support for desktops, laptops, mobile devices, and peripherals.
- Install, configure, and maintain hardware and software systems.
- Troubleshoot and resolve issues related to operating systems, applications, and connectivity.
- Set up and maintain user accounts, permissions, and profiles.
- Assist with inventory management of IT assets and equipment.
- Support audio/visual equipment and conference room technology.
- Document support activities and update technical manuals as needed.
- Collaborate with IT team members to escalate and resolve complex issues.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
