IT Technician

Churchill Downs Incorporated • Florence, KY

4d • Onsite

About The Position

This individual works with the IT Teams and end users to provide administration and support for all property operation’s hardware and software.

Requirements

• Must be able to effectively communicate in English both orally and written
• Must possess 1-3 years in Information Technology.
• Experience understanding of gaming system software applications.
• Experience in general Windows & SQL Server functionality, operations and security.
• Experience understanding of the major business processes within Gaming.
• Excellent interpersonal and communication skills.
• Manage multiple requests and prioritize appropriately
• Attention to details and prompt follow up
• Support a 24/7 365 information systems environment
• Excellent organizational and interpersonal skills
• Must be at least 21 years of age
• Must be able to obtain gaming license(s) in jurisdictions where required.

Nice To Haves

• Aristocrat Oasis gaming application experience a plus.

Responsibilities

• Responsible for timely and complete communications between corporate IT team and all property IT staff.
• Maintains and supports all property-wide user-based computer applications, upgrades, and security. This includes, but is not limited to, gaming, point of sale, etc.
• Ensures computing systems are operating in compliance with the regulatory environments.
• Captures, deploys standardized workstation configurations and maintains PC s to current configuration levels.
• Provides support to users in system and software administration and usage.
• Communicate and coordinates maintenance schedule, backups, and downtime to users.
• Creates and maintains technical documentation
• Additional duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed