IT Technician - Global Yacht Technology

Triton Technical • Tukwila, WA

4d

About The Position

Triton Technical designs and delivers advanced IT and AV systems for private yachts. The IT Technician supports the design, implementation, and maintenance of IT infrastructure under the guidance of senior engineers. The role is suited to someone moving from client or technical support into systems engineering and offers experience with server environments, virtualization, Microsoft 365, and identity management. The position includes participation in an on-call rotation after onboarding.

Requirements

• At least 5 years of experience in IT support, client support, or technical operations.
• Strong knowledge of Windows operating systems and basic networking concepts.
• Familiarity with Microsoft 365, Active Directory, or server environments.
• Strong problem-solving skills and attention to detail.
• Ability to follow technical standards and learn quickly.
• Effective communication and teamwork skills.

Nice To Haves

• Exposure to virtualization platforms.
• Microsoft certifications.

Responsibilities

• Assist with deployment, configuration, and maintenance of virtual machines and storage systems.
• Support Active Directory, DNS, DHCP, and application server environments.
• Perform system monitoring and basic server administration tasks.
• Assist with Microsoft 365 and Entra ID administration, including user provisioning and access management.
• Troubleshoot Tier 2 system, application, and infrastructure issues.
• Participate in system upgrades, maintenance windows, and operational support.
• Maintain technical documentation, including system diagrams, inventories, and procedures.
• Support the development of and adherence to system standards and best practices.
• Participate in an on-call rotation after onboarding.

Benefits

• 15 days of paid time off.
• Employee-only health insurance for $80 per month.
• 100% company-covered dental insurance for the employee.
• 401(k) plan.
• Cell phone and internet reimbursement.
• 8 paid holidays.
• Growth path into a Systems Engineer role.
• Hands-on experience with enterprise infrastructure.
• Mentorship from senior engineering staff.
• Exposure to modern systems, including virtualization and cloud services.
• Collaborative, high-performance team environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed