IT Technician

Landmark Realty, LLC•Mission, KS

7h•Onsite

About The Position

Landmark Realty, LLC is seeking an IT professional to install, maintain, and repair the company’s computer hardware and software systems. The IT Technician provides technical support remotely and on-site, collaborates with business partners, and works closely with senior leadership to support growth and innovation. This is a full-time, on-site position based in Mission, Kansas, with additional travel to properties in Kansas City, Olathe, and Overland Park.

Requirements

Proven experience as an IT Technician or in a similar IT role.
Strong diagnostic, problem-solving, and communication skills.
Solid understanding of internet security and data privacy.
Highly organized, detail-oriented, and a proactive self-starter.
Strategic thinking and excellent time-management skills.
Experience with Yardi Systems, Microsoft Office Suite, and email server protection.
Familiarity with managing third-party vendor relationships.
Working knowledge of SQL, Linux, or storage servers.

Nice To Haves

Spanish language skills.

Responsibilities

Create and maintain user accounts and login credentials.
Manage user access and security protocols.
Configure new workstations, including peripherals and required applications.
Guide users on system access and usage while maintaining professionalism and a positive attitude.
Oversee company data across Autotask/Datto, SQL Server, email server, and VOIP server systems.
Organize and manage Help Desk tickets, assigning issues to the appropriate personnel.
Troubleshoot and resolve issues with workstations, printers, and other devices.
Replace or repair devices as needed.
Support email and system security, and educate users about phishing and other threats.
Install network equipment and help ensure network security.
Install camera security systems and replace cameras or other equipment as needed.
Manage and support software and systems including Yardi Voyager, Rent Café/Site Manager, Datto, Microsoft Office 365, Mimecast, Ipitomy, Pulseway, Callmax, Annke, Dahua, and Blue Iris.