IT Tech
Landmark Medical Center•Woonsocket, RI
About The Position
The IT Technician provides technical support and maintenance for desktop computing systems. The role troubleshoots hardware and software issues, helps ensure the availability and functionality of end-user devices, and delivers customer service to staff and clinicians. The technician works with the IT team to support the organization’s use of technology in delivering high-quality patient care. The role is open to travelling up to 50% of the time.
Requirements
- High school diploma or equivalent if hired before September 2026.
- Associate’s degree in Information Technology, Computer Science, or a related field required if hired after September 2026.
- Relevant certifications, such as CompTIA A+, Network+, or similar.
- Proven experience in IT support or a similar role, preferably in a healthcare environment.
- Strong knowledge of computer hardware, software, and networking concepts.
- Excellent troubleshooting and problem-solving skills.
- Strong communication and interpersonal skills.
- Understanding of hospital business operations and structure, general requirements in an integrated delivery system, and IT applications in a practicing healthcare environment.
- Willingness to travel up to 50% of the time.
Nice To Haves
- Bachelor’s degree in Information Technology, Computer Science, or a related field preferred.
Responsibilities
- Provide technical support and maintenance for desktop computing systems.
- Troubleshoot hardware and software issues.
- Help ensure the availability and functionality of end-user devices.
- Deliver customer service to staff and clinicians.
- Work with the IT team to support technology use in patient care.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
