IT Systems Trainer (Non-Profit) - Manhattan
About The Position
AHRC NYC is seeking an IT Systems Trainer for its IT Department. The trainer designs, develops, and delivers enterprise technology training programs to support adoption of business applications across the organization. The role delivers onsite, virtual, individual, and large-group instruction; develops training curricula and multimedia content; promotes responsible AI adoption; supports enterprise implementations and change management; and serves as a Subject Matter Expert after system onboarding. The schedule is Monday through Friday, 9 a.m. to 5 p.m. (35 hours per week), with a hybrid schedule requiring onsite work or travel at least two days per week. The position requires travel throughout all five NYC boroughs. Compensation is $70,000–$80,000 per year, plus a comprehensive benefits package.
Requirements
- Minimum 5 years of organizational training experience.
- Minimum 5 years delivering both onsite and remote training.
- Experience training adult learners in individual and large-group settings.
- Experience developing curriculum for enterprise applications such as EHR/EMR, CRM, ERP, HRIS, or similar systems.
- Experience creating training manuals, videos, and e-learning content.
- Experience supporting enterprise technology implementations and change management.
- Experience teaching AI fundamentals, governance, responsible use, privacy, and security.
- Willingness to travel throughout all five NYC boroughs.
Responsibilities
- Develop and deliver instructor-led, virtual, and self-paced training for enterprise systems.
- Train individuals, small groups, and large organizational audiences.
- Develop manuals, videos, e-learning modules, job aids, and knowledge articles.
- Become a Subject Matter Expert on AHRC enterprise applications.
- Develop and deliver training on AI fundamentals, governance, policy, privacy, HIPAA, and responsible use.
- Support PMO and implementation teams with change management, communications, training campaigns, and go-live readiness.
- Provide secondary support to IT departments through user education and documentation.
- Measure training effectiveness and continuously improve curricula.
Benefits
- Low-cost, high-quality medical insurance, with single and family plans.
- Paid training.
- Paid time off, including sick, personal, and vacation time.
- Dental insurance.
- Vision insurance.
- Tuition reimbursement.
- Flexible Spending account.
- 403(b) retirement plan.
- 403(b) match.
- Life insurance.
- Employee discount.
- Referral program.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
