IT Systems & Network Engineer

Northwest Nazarene University Inc•Nampa, ID

2d•Onsite

About The Position

The IT Systems & Network Engineer is responsible for the availability and performance of network-based systems at Northwest Nazarene University. The position plans, designs, implements, organizes, and operates system and network infrastructure; monitors and maintains physical and virtual infrastructure; and develops infrastructure changes and strategies for new projects. The engineer works with the IT Security Manager and other system and network engineers, supports IT personnel, participates in strategy sessions, and collaborates with the Director of Information Technology on campus-wide IT goals. This is a full-time, exempt position and is not eligible for remote work.

Requirements

Candidates must be Christians, preferably in the Wesleyan tradition, and be comfortable with, agree with, and able to represent NNU's mission and lifestyle values.
Bachelor's degree and five years of progressive systems and network administrator experience.
Demonstrated attention to maintaining the confidentiality, integrity, and availability of information systems.
Ability to communicate technical information clearly, verbally and in writing, to technical and non-technical stakeholders.
High level of working knowledge, understanding, and troubleshooting ability for network-based systems.
Ability to understand the scope of the role, prioritize projects and help requests, and seek best practices and long-term solutions rather than temporary patches.
Ability to remain calm and work competently in a dynamic and occasionally high-pressure environment.
Willingness to work occasional evenings, weekends, and holidays, and share on-call responsibilities supporting a 24x7 network environment.
Excellent customer service skills and ability to foster these skills in others.
Ability to maintain a high degree of confidentiality.
Ability to sit for extended periods and use and view a computer screen for extended periods.
Ability to lift 50 pounds with or without accommodation.
Experience integrating single sign-on with externally hosted vendor applications using SAML.
Microsoft Active Directory and Azure experience.
Experience supporting complex PKI infrastructure.
Knowledge, understanding, and experience with Windows desktop and server, UNIX, and Linux operating systems.

Nice To Haves

Industry-recognized information systems certifications.
Previous experience managing Windows networks and cloud-based services.
Previous experience with single sign-on systems (SAML).
Previous experience managing large campus enterprise technology.
Project management experience, including new construction, coordinating subcontractors, and obtaining bids.

Responsibilities

Plan, design, implement, organize, and operate the University's system and network infrastructure.
Monitor, configure, and maintain physical and virtual system and network infrastructure.
Improve the security, simplicity, redundancy, and capacity of system and network resources.
Evaluate new technologies to meet the University's system and network goals and needs.
Approve designs and purchase the University's system and network infrastructure.
Test and maintain the University's disaster recovery plan, including virtual backup appliances and data center recovery.
Administer cloud-hosted system integration.
Ensure software licensing compliance for network operating system software.
Assist with monitoring and auditing systems for conformance to established security policies.
Serve as a resource for IT support personnel and participate in strategy sessions.
Work with the Director of Information Technology to accomplish campus-wide IT goals.
Perform other duties as assigned.