IT Systems Administrator

D.A. Davidson • Seattle, WA

1d

About The Position

The IT Systems Administrator directly supports, administers, and provides technical ownership of D.A. Davidson computer systems and infrastructure, helping maintain a secure, effective, and efficient technology environment throughout the company. The role supports virtual and physical server and workstation infrastructure, core enterprise applications, and ancillary technologies. It serves as a technical resource for assigned platforms and contributes to operational support, automation, system design, project delivery, system availability, and continuous improvement.

Requirements

• Bachelor’s degree in a relevant field, or an equivalent combination of education, professional experience, and certifications.
• Demonstrated experience supporting and administering computer systems in a business or enterprise environment.
• Working knowledge of scripting and automation, backup and disaster recovery, virtualization, endpoint management, and systems monitoring.
• Hands-on experience with Active Directory, Microsoft Windows operating systems, Microsoft Azure, Microsoft 365, Microsoft Office, and VMware virtualization or comparable enterprise technologies.
• Ability to troubleshoot and resolve complex technical and operational issues using sound analytical and problem-solving skills.
• Ability to design, document, diagram, implement, and maintain system designs, standards, procedures, and technical configurations.
• Strong oral and written communication skills, sound judgment, and a commitment to excellent customer service.
• Ability to work independently and collaboratively, manage priorities, lead assigned initiatives, and provide technical guidance to other staff.
• Ability to safely lift and carry as much as 50 pounds when required.
• Ability to travel as needed.
• Ability to maintain regular, predictable attendance and pass required background checks.

Nice To Haves

• Relevant Microsoft Azure and VMware certifications are preferred.

Responsibilities

• Administer, support, manage, monitor, maintain, and improve computer systems, infrastructure, enterprise applications, operating systems, and related hardware.
• Provide technical ownership and subject matter expertise for assigned platforms, systems, technologies, and services.
• Investigate and resolve escalated tickets, complex operational issues, outages, and major incidents, escalating or coordinating resources as appropriate based on severity.
• Maintain appropriate levels of system availability, security, capacity, and performance, both proactively and reactively.
• Design, implement, maintain, test, and improve backup, recovery, disaster recovery, and availability solutions.
• Identify, develop, and implement scripting, automation, and monitoring improvements that reduce manual effort and operational risk.
• Participate in or lead long-term projects, strategic initiatives, system implementations, upgrades, migrations, and lifecycle activities.
• Contribute to system design decisions, technical standards, technology roadmaps, and operational practices for assigned technologies.
• Create and maintain accurate technical documentation, system design diagrams, support procedures, standards, and knowledge articles.
• Review, follow, and update D.A. Davidson policies and procedures where appropriate.
• Collaborate with IT teams, business stakeholders, vendors, and service providers to deliver effective technology solutions and resolve service issues.
• Provide technical guidance, knowledge transfer, and mentoring to systems staff and other support teams.
• Participate in after-hours maintenance, incident response, and on-call activities when assigned.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision coverage.
• Company 401(k) and ESOP contribution.
• Generous sick, vacation, and maternity/parental leave.
• Paid holidays.
• Professional development opportunities.
• Tuition reimbursement, with a $15,000 lifetime cap.
• Discounted personal insurance, including home, auto, and recreational vehicle insurance.
• Charitable gift-matching program.
• Davidson Day of Giving.

What This Job Offers

• Job Type: Full-time