IT Systems Administrator

EquipmentShare • Columbia, MO

3d • Onsite

About The Position

EquipmentShare is hiring an IT Systems Administrator at its Corporate Headquarters in Columbia, Missouri. The role serves as a technical escalation point for complex issues originating from IT Support and other internal technology teams. The administrator works across endpoint management, identity and access management, cloud platforms, operating systems, and networking to help maintain a secure, reliable, and scalable IT environment. The position involves independent troubleshooting and resolution as well as collaboration with Engineering, Security, Networking, and IT Support teams.

The role supports enterprise technologies including Microsoft Intune, Jamf, Okta, Google Workspace, AWS, Google Cloud Platform, and Windows, macOS, and Linux systems. It also contributes to infrastructure projects, migrations, upgrades, technology rollouts, operational documentation, security practices, and applicable compliance initiatives. Participation in an on-call rotation or after-hours support may be required.

Requirements

• Working knowledge of Identity and Access Management (IAM) principles and security best practices.
• Strong understanding of Active Directory, authentication, SSO, MFA, and endpoint management.
• Solid networking fundamentals, including TCP/IP, DNS, DHCP, VPNs, wireless networking, and troubleshooting.
• Experience documenting technical processes and maintaining accurate system documentation.
• Strong analytical and problem-solving abilities, including troubleshooting and root-cause analysis.
• Strong written and verbal communication skills across Slack, email, and virtual meetings.
• Ability to collaborate with distributed teams across multiple departments.
• Strong organization and ability to prioritize multiple initiatives simultaneously.
• Self-motivation and ability to work independently while knowing when to escalate issues.
• Adaptability and eagerness to learn new technologies in a rapidly changing environment.
• Customer-service orientation and focus on providing an exceptional internal support experience.
• Attention to detail and commitment to continuous improvement.
• High school degree or equivalent required.
• At least 3 years of experience in Systems Administration, Infrastructure Administration, or a similar IT role.
• Experience supporting enterprise Windows and macOS environments.
• Experience administering Microsoft Intune and/or Jamf.
• Experience supporting cloud platforms such as AWS, Google Cloud Platform, or Azure.
• Experience administering Okta and Google Workspace.

Nice To Haves

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Experience supporting Linux systems.
• Experience with scripting or automation such as PowerShell, Bash, or Python.
• Experience with MDM, endpoint security, and compliance tools.
• Familiarity with enterprise SaaS administration and cloud identity platforms.
• Preferred certifications: Microsoft Certified Administrator; Jamf Certified Associate or Professional; Okta Certified Administrator; AWS Certified Cloud Practitioner or Solutions Architect; Google Cloud Certification; or CompTIA Network+ or Security+.

Responsibilities

• Serve as the primary escalation point for advanced technical issues from the IT Support team.
• Troubleshoot and resolve complex infrastructure, endpoint, identity, and cloud-related issues.
• Administer and support enterprise endpoint management platforms, including Microsoft Intune and Jamf.
• Support identity and access management through Okta, Google Workspace, and related authentication technologies.
• Assist with provisioning, deprovisioning, and troubleshooting user accounts, devices, and permissions while following IAM best practices.
• Support cloud-based infrastructure and services across AWS, Google Cloud Platform, and other enterprise cloud environments.
• Troubleshoot Windows, macOS, and Linux operating system issues across end-user and server environments.
• Assist with networking troubleshooting involving DNS, DHCP, VPN, routing, switching, Wi-Fi, and connectivity issues.
• Work with Engineering, Security, Networking, and IT Support teams to resolve cross-functional incidents.
• Document technical procedures, create knowledge base articles, and improve operational workflows.
• Participate in infrastructure projects, migrations, system upgrades, and technology rollouts.
• Maintain security best practices and assist with compliance initiatives where applicable.
• Participate in an on-call rotation or provide after-hours support as required.

Benefits

• Competitive compensation.
• Full medical, dental, and vision coverage for full-time employees.
• Generous PTO and paid holidays.
• 401(k) with company match.
• Gym membership stipend and wellness programs.
• Company events and food truck nights.
• 16 hours of paid volunteer time per year.
• Career advancement, leadership training, and professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED