IT Systems Administrator

Custom Alarm•Rochester, MN

1d•$72,000 - $85,000•Onsite

About The Position

Bring structure, reliability, and forward thinking together at the heart of our technology operations. As IT Systems Administrator, you’ll play a critical role in keeping our systems, tools, and processes running smoothly, supporting the teams who rely on them every day. We’re looking for a detail-oriented, service-driven professional who enjoys problem-solving and takes pride in keeping systems running smoothly. We offer a supportive, inclusive workplace where continuous improvement guides how we work. If you enjoy organized environments, supporting others through technology, and contributing to operational success, we’d love to hear from you. A Day in the Life at Custom Alarm The IT Systems Administrator keeps Custom Alarm’s technology reliable, secure, documented, cost-effective, and aligned with business needs. This hands-on role supports users, manages vendors and Microsoft 365, leads the SharePoint transition, and maintains business applications and integrations. The position models Custom Alarm’s Vision, Purpose, and Core Values through all interactions.

Requirements

High school diploma or equivalent.
2-year Associate’s Degree
Three to five years’ experience in computer network maintenance.
CompTIA A+ Technician
Microsoft 365
Microsoft 365 administration.
Knowledge of SQL, reporting, cybersecurity, and automation tools.
Strong troubleshooting, analytical, and organizational skills.
Ability to learn new technologies and support system integrations.
Excellent communication, training, and customer service skills.
Self-motivated with strong prioritization and confidentiality skills.
Regular and reliable attendance is required.
A person in this position must have a valid driver’s license.
Offer of employment is contingent upon successful completion of a background check and drug test.

Nice To Haves

Network+
Certified Information Systems Security Professional (CISSP)
Microsoft Certified Systems Engineer (MCSE)

Responsibilities

Maintain and support company technology, including computers, networks, phones, printers, and communication systems.
Coordinate hardware and software installation, upgrades, maintenance, and troubleshooting with vendors.
Manage employee technology onboarding and offboarding, including equipment, licenses, and account access.
Administer Microsoft 365 applications, security, permissions, and licensing.
Lead and oversee SharePoint strategy, administration, governance, content management, and continuous improvement.
Develop user training and resources for Microsoft 365 tools, including Teams, OneDrive, and SharePoint.
Support business systems, integrations, data transfers, and software implementations.
Maintain reporting tools and SQL-based reports to improve operational visibility.
Manage technology budgets, vendor relationships, licenses, and hardware lifecycle planning.
Document systems, processes, and technology roadmaps to support efficiency and scalability.
Administer approved AI and automation tools while ensuring secure and compliant use.
Identify opportunities to improve efficiency through AI and process automation.
Monitor and mitigate risks related to privacy, security, and data governance.
Coordinate cybersecurity awareness training, phishing simulations, and compliance tracking.
Serve as the primary contact for managed IT providers and technology vendors.
Promote security best practices and escalate technology risks or incident as needed.