IT Systems Administrator

Alutiiq•San Diego, CA

About The Position

Alutiiq Information Management, LLC, a subsidiary of Alutiiq, LLC, is seeking an IT Systems Administrator in San Diego, California. The position supports the Naval Information Warfare Center (NIWC) Pacific Reverse Engineering Science and Technology for Obsolescence, Repair and Evaluation (RESTORE) Laboratory, providing IT support for components and systems in a U.S. Navy and Marine Corps research, development, test, and evaluation environment. The administrator installs, configures, troubleshoots, and maintains client/server hardware and software to ensure confidentiality, integrity, and availability. The role manages accounts, firewalls, and patches; administers access controls and user accounts; and supports Active Directory, Exchange, and Teams. It also provides user support, security operations, malware response, backup and recovery, and conference room and video teleconference assistance. The position pays $38.46 to $45.67 per hour.

Requirements

Associate’s degree in information technology or a related field, or equivalent.
Two to five years of related experience.
Strong technical working knowledge of Windows operating systems and Microsoft Office.
Demonstrated experience troubleshooting computer hardware and software, including computer repair for both Mac and PC.
Current CompTIA Security+ certification.
U.S. citizenship.
Secret clearance or ability to obtain clearance.
Willingness to learn new technologies, work as a team player, and provide excellent customer service.

Nice To Haves

Applicable military training or experience, such as U.S. Navy “A” and “C” schools, USMC Data Systems Administrator training, or other DoD IT training.
One of the following certifications: CompTIA A+, CompTIA Network+, CompTIA Security+, CNSSI 4011, or SSCP.
Operating system certification or ability to obtain operating system certification.
Current membership in CSWF.

Responsibilities

Install, configure, troubleshoot, and maintain client/server hardware and software.
Manage accounts, firewalls, patches, access controls, passwords, and account creation and administration.
Create user Active Directory, Exchange email, and Teams accounts.
Work with corporate departments and branch offices to investigate needs, obtain price quotes, make recommendations, and install and maintain personal computers and applications.
Oversee or conduct backup and recovery tasks.
Implement operational and technical security controls and follow organizational security policies and procedures.
Respond to malware incidents in a timely manner and remediate infected systems.
Analyze and develop the integration, testing, operations, and maintenance of systems security.
Assist users with software and hardware problems.
Provide daily technical support and issue resolution through instant messaging, phone calls, email, and the Service Manager ticketing system.
Assist with setup and troubleshooting of business and Teams video teleconferences.
Maintain and troubleshoot conference room audiovisual equipment.
Prioritize and manage work in a dynamic environment.