IT Systems Administrator

Global IID Parent LLC•Grapevine, TX

10h

About The Position

Smart Start is seeking a highly skilled IT Systems Administrator to manage and enhance our global IT infrastructure. This role demands advanced, enterprise-level expertise in Windows Server administration, structured patching across multi-tier production systems, large-scale network engineering, and sophisticated automation practices. The successful candidate will also oversee enterprise storage technologies and high-availability designs, ensuring resilient, secure, and efficient global IT operations that underpin Smart Start’s life-saving mission.

Requirements

Minimum of 5 years’ experience in systems administration within enterprise environments.
Proven experience designing and maintaining redundant, high-availability infrastructure.
Strong, hands-on expertise in Microsoft Active Directory, Group Policy, and identity management systems.
Strong knowledge of networking principles, including VLANs, and clustered firewalls.
Strong practical experience with Hyper-V virtualization in multi-site configurations.
Strong expertise in enterprise backup solutions, replication strategies, and disaster recovery planning.
Advanced expertise in patch management and automation for Windows and third-party applications.
Strong proficiency in PowerShell scripting for automation and administrative tasks.
Strong understanding of IT security best practices and compliance frameworks.
Excellent troubleshooting, communication, and documentation skills.
Must have strong analytical and problem-solving skills within a technical environment.
Must have excellent interpersonal skills with the ability to positively interact with all levels of the organization
Must have the ability to work both independently and as part of a team
Must have the ability to lift servers, network, and storage equipment up to 50 lbs.

Nice To Haves

Microsoft Certified: Windows Server Hybrid Administrator Associate or equivalent.
Knowledge of Juniper OS and Palo Alto network technologies.
Experience with Azure, Microsoft 365, and Intune for endpoint management.
Skills in SQL Server administration.

Responsibilities

Install, configure, and manage Windows Server environments (2016–2022) across multiple production tiers.
Lead patch management efforts for Windows servers and third-party applications, including thorough testing and phased rollouts.
Administer enterprise Active Directory, Group Policy, DNS, DHCP, and Azure AD hybrid environments.
Maintain Hyper-V virtualization clusters with high availability and disaster recovery capabilities.
Support and manage global network infrastructures, including VPN solutions and redundant firewall configurations.
Manage SAN/NAS storage systems and contribute to disaster recovery planning and execution.
Oversee enterprise backup and recovery systems, including Veeam, Backup Exec, and cloud-based solutions.
Monitor and optimize infrastructure performance using SolarWinds and FortiMonitor.
Implement system hardening, address vulnerabilities, and ensure compliance with SOC2, ISO, and NIST standards.
Collaborate with IT architects, developers, and global teams to support mission-critical applications.
Develop and maintain comprehensive technical documentation and standard operating procedures.
Provide tier 3 technical support and participate in on-call rotations for global IT operations.
Any other duties assigned by the IT Director