IT Systems Administrator

IntelliPro Group Inc.Highland Hills, OH
$45 - $50Onsite

About The Position

This role involves managing and supporting IT systems, including Microsoft Endpoint Manager (Intune), Windows and MacOS systems, and Active Directory (both on-premises and Azure). The administrator will be responsible for troubleshooting, software management, user and group administration, and supporting various Microsoft services like Office 365, Exchange, and SharePoint. The position also requires monitoring and troubleshooting network connectivity, VPN, and firewall issues, coordinating with ISPs, and maintaining Windows Server environments. Technical support for system, network, and access-related problems is a key part of the role, along with assisting with security, updates, backups, and general IT infrastructure maintenance. The use of Jira Service Management/Atlassian tools for request tracking is also required.

Requirements

  • Experience with MS Endpoint manager (Intune).
  • Experience with networks, routing, and managing ISPs.
  • Experience with Microsoft Windows servers and MacOS.
  • Experience with managing (Azure) Active Directory.
  • Experience with AD, DNS, ADFS, Office 365.
  • Experience with VPN and Firewall technology.
  • Experience with Exchange and SharePoint.

Responsibilities

  • Manage and support Microsoft Endpoint Manager (Intune) for device management and configuration.
  • Administer Windows and MacOS systems, including troubleshooting and software management.
  • Manage Active Directory and Azure Active Directory, including users, groups, permissions, and access.
  • Support DNS, ADFS, Office 365, Exchange, and SharePoint environments.
  • Monitor and troubleshoot network connectivity, routing, VPN, and firewall issues.
  • Coordinate with ISPs and network providers for connectivity-related issues.
  • Manage and maintain Windows Server environments.
  • Provide technical support for system, network, and access-related issues.
  • Assist with security, system updates, backups, and general IT infrastructure maintenance.
  • Use Jira Service Management/Atlassian tools for tracking and managing IT support requests.

Benefits

  • Comprehensive benefits package
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