IT Systems Administrator
About The Position
NIC Global is seeking an IT Systems Administrator to maintain and support IT infrastructure and services to facilitate the day-to-day operations of manufacturing. This role involves maintaining and coordinating upgrades of various systems including Citrix, Microsoft Exchange, Network services and hardware, shop floor, and third-party platforms. The administrator will support hosted services, network monitoring and management across all facilities, and will be involved in designing/architecting networks, disaster recovery, LAN/WAN monitoring/troubleshooting, documentation/recordkeeping, and supporting/configuring routers, switches, firewalls, and other network equipment. This position may require travel to other facilities on a quarterly basis.
Requirements
- Bachelor’s Degree from a four-year college or university or an equivalent combination of formal education, on-the-job training, and/or 10+ years of work experience
- Proven experience as a System Administrator, Network Administrator or similar role
- Must have knowledge of commonly used concepts, practices, and procedures in a Windows AD network that has wired, wireless, thin, fat, and remote clients
- Has knowledge of commonly used IT concepts, practices, and procedures
- Knowledge of data backup/recovery systems
- Ability to create scripts in PowerShell
- Familiarity with various operating systems and platforms
- Resourcefulness and problem-solving aptitude
- Excellent communication skills with both production employees and corporate managers
- Team oriented, willing to contribute and learn
- The ability to work under general supervision in a dynamic environment
- Ability to manage multiple projects and priorities
- Customer service approach with strong organizational skills
- ERP experience (preferably in a manufacturing environment)
Nice To Haves
- Python scripting
- Experience with ERP systems (Infor)
- Exchange On Premise migration to Microsoft 365
- Familiarity with PLC’s
- Experience with EDI concepts, workflow, and data transformations
- Familiarity with EDR, XDR, & MFA
Responsibilities
- Troubleshoot issues and outages
- Evaluate and maintain network performance and services to maintain standards
- Support Tier I helpdesk on an as needed basis
- Perform problem-solving tasks when alerted by a user or monitoring system
- Execute complex analysis and resolution of a broad scope of system issues
- Administers Microsoft Exchange, Citrix, and other production facing technologies
- Responsible for the maintenance, configuration, and reliable operation of computer systems, network services, AD, and VoIP services
- Installation & support for all network components, including switches, routers, firewalls, VPN concentrators, and VoIP Services
- Manage, maintain, and test backup and recovery services
- General understanding of ISO 27001 standards and its application practices and principles as they relate to your job responsibilities.
Benefits
- Choice of two health insurance plans
- Employer paid employee dental Insurance
- Employer paid life insurance, AD&D, and long-term disability plans
- Vision Insurance
- Additional Life Insurance
- Accident insurance
- Critical illness insurance
- Federal health and dependent care savings accounts (FSA)
- 401(k) plan, with employer match
- Tuition Reimbursement
- PTO accrual of 80 hours in the 1st year, increasing with length of service milestones
- 80 hours of holiday pay per year
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
