IT Systems Administrator 3 (PCN 030323)

State of Alaska•Anchorage or Juneau, AK
•Hybrid

About The Position

The Department of Law, Division of Civil is recruiting an IT Systems Administrator 3 in Anchorage or Juneau. The position is open to Alaska residents only. This hands-on role supports and maintains the Division’s technology environment, including network services, infrastructure, cybersecurity, and business-critical applications. The administrator will help implement, deploy, and support the Division’s timekeeping and records management system while ensuring existing systems remain reliable, secure, and performant. The role also assists with maintaining IT security plans, policies, and procedures to safeguard Division resources and support compliance with organizational security requirements. It provides technical leadership and direct supervision of IT staff, including assigning and reviewing work, mentoring employees, coordinating projects, and ensuring high-quality technology services. The position calls for an experienced IT professional with technical, troubleshooting, and communication skills who enjoys solving complex problems and helping staff use technology effectively. The Civil Division provides legal counsel to the executive branch in civil actions. It defends and prosecutes civil litigation involving the state; handles legal matters and provides legal advice to the governor and executive branch agencies, and upon request to the legislative and judicial branches; reviews regulations prepared by executive agencies; drafts legislation for introduction by the governor; and reviews legislation before it is acted upon by the governor. The position has a 40-hour work week. General office hours are 8:00 a.m. to 4:30 p.m., with flexibility to establish regular hours around core business hours. An optional hybrid telework schedule is available after completion of the probationary period. The Anchorage office is in the Brady Building at 1031 W 4th Avenue, and the Juneau office is in the Dimond Courthouse at 123 4th Ave. Both locations are downtown, with nearby cafes, lunch spots, parks, and employee parking. The position includes a private office.

Requirements

  • Competencies in configuration management, including principles and methods for planning or managing implementation, updates, or integration of information systems components.
  • Competencies in infrastructure design, including knowledge of software, hardware, and network architecture and topology, LANs, WANs, telecommunications systems, components, protocols, standards, and integration with controlling software.
  • Competencies in operating systems, including computer network, desktop, and mainframe operating systems and their applications.
  • Competencies in systems integration, including principles, methods, and procedures for installing, integrating, and optimizing information systems components.
  • Competencies in systems testing and evaluation, including methods and tools for developing testing and evaluation procedures, assessing technical characteristics, and identifying critical operational issues.
  • Any combination of education and experience providing the required competencies; typically gained through training in computer science, information technology, system administration, or a similar field, and progressively responsible professional experience in database, network, and/or system analysis and system administration.
  • Open to Alaska residents only.
  • Successful candidates must pass a comprehensive background investigation, including a criminal history check.

Responsibilities

  • Support and maintain the Civil Division’s technology environment, including network services, infrastructure, cybersecurity, and business-critical applications.
  • Assist with implementation, deployment, and support of the Division’s timekeeping and records management system.
  • Maintain the reliability, security, and performance of existing technology systems.
  • Assist with and maintain IT security plans, policies, and procedures to safeguard Division resources and support compliance with organizational security requirements.
  • Provide technical leadership and direct supervision of IT staff.
  • Assign and review staff work, mentor employees, coordinate projects, and ensure high-quality technology services.
  • Help staff effectively utilize technology and troubleshoot complex problems.

Benefits

  • 12 paid holidays
  • Personal leave accrual starting at 6 hours per pay period (about 21 days annually), increasing with years of service
  • Optional hybrid telework schedule after completion of the probationary period
  • Flexible establishment of regular work hours around core business hours
  • Private office
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