IT System Admin

Hadrian Automation • Mesa, AZ

2d • $91,000 - $109,000 • Onsite

About The Position

Hadrian's factories run on tight IT. If a laptop, login, or line-side device is down, work stops. As an IT Systems Administrator, you own the platforms and services that hold the factory together. You design, deploy, and harden the systems the shop floor and the rest of IT run on every day. This is a factory-focused role. You will help spin up new factory sections, partner with factory and platform teams to deploy Kubernetes nodes and line-side services, and jump in fast when something goes down. You will also build the AI tooling and internal tools that make the service desk faster and free up the team from doing the same thing twice.

Requirements

• 5 or more years in IT, with at least 2 in a systems admin, IT engineer, or platform role.
• Hands-on experience supporting or building services in a factory, warehouse, lab, or other on-site production environment.
• Working knowledge of Kubernetes. You have deployed, upgraded, or troubleshot nodes and workloads, even if a platform team owns the cluster.
• Strong outage instincts. You can read logs, follow a service from endpoint to backend, and stay calm while people are watching.
• Deep hands-on experience with Okta or another SSO, Microsoft 365, and MDM. You have driven a rollout, not just clicked around in the console.
• Strong scripting and API skills (Python, PowerShell, JavaScript, or similar). You can read docs, wire up two systems, and leave notes the next person can follow.
• Experience building tools or automations that make a service desk faster. AI chatbot skills, agent assist, ticket deflection, or internal admin tools all count.
• Solid grasp of identity, access, and endpoint security patterns.
• Comfort across Windows, macOS, and Linux.
• Clear writer. Your Jira updates, runbooks, and design docs are easy to follow.
• Calm and steady when things break at 6 a.m. or on a Saturday.
• Able to work on-site at our Mesa, AZ factory.
• Able to lift up to 50 lbs and move hardware around the factory floor as needed.

Nice To Haves

• Degree or coursework in Computer Science, Information Systems, or a related field.
• Prior software engineering work, even at a small scale. You can build the tool, not just spec it.
• Experience with Terraform, Ansible, Helm, or another infra-as-code tool for SaaS, endpoints, or Kubernetes.
• Networking depth: VLANs, firewalls, VPN, or Wi-Fi in a factory or campus setting.
• Familiarity with observability tools such as Grafana, Prometheus, or Datadog.
• Experience with compliance frameworks such as ISO 27001, SOC 2, NIST 800-171, or CMMC.
• Time spent in a manufacturing or hard-tech environment.

Responsibilities

• Spin up new factory sections from an IT perspective. Rack gear, cable, image endpoints, provision identity and access, and hand over clean documentation to the site team.
• Partner with factory, platform, and infra teams to deploy Kubernetes nodes and line-side services.
• Own the IT side of the rollout: networking, identity, endpoint config, and monitoring.
• Troubleshoot when services go down. Own the first hard triage on the IT side, work incidents in real time with platform and networking teams, and lead the follow-up so the same fire does not start twice.
• Build AI tooling and internal tools for the service desk. Wire chatbot skills into our real systems, build agent assist, and script the boring parts so Techs and Analysts move faster.
• Own our core platforms end to end: Okta, Microsoft 365, Box, Jira, MDM, and the tools that plug into them.
• Design and build identity, access, and lifecycle flows. Set up SSO, SCIM, groups, and least-privilege patterns that scale with the factory footprint.
• Automate the boring stuff. Write scripts and integrations that cut manual work for Technicians and Analysts.
• Partner with Security, Infrastructure, and DevOps on hardening, logging, and compliance across the factory IT stack.
• Mentor Technicians and Analysts. Review their tickets, share patterns, and help them grow.
• Own the runbooks, architecture notes, and change records for the systems you run.

Benefits

• Medical, dental, vision, and life insurance plans for employees
• 401k
• Relocation support may be provided for certain situations, based on business need.
• Flexible vacation policy
• Equity

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed