IT System Administrator

Intuitive Research and Technology Corporation • Valparaiso, FL

2d • Onsite

About The Position

INTUITIVE is seeking an experienced IT System Administrator to serve as the primary on-site technical support for its Valparaiso, Florida office. The role supports local IT needs through established processes and provides Tier 1–Tier 3 assistance with hardware, software, user accounts, printers, conference rooms, and local network equipment. The administrator collaborates with others to align workflows, escalate complex issues, and maintain consistency with corporate standards. The position also includes remote assistance with Windows Server infrastructure, remote attendance at team meetings, and participation in support process improvements. Some travel is required. The candidate must be able to obtain and maintain a security clearance.

Requirements

• Bachelor of Science (BS) or Bachelor of Arts (BA) degree.
• 10+ years of Tier 1–Tier 3 IT support experience.
• Strong knowledge of Microsoft Windows, Microsoft 365, Active Directory, SharePoint, and networking fundamentals.
• Excellent troubleshooting, customer service, communication, and organizational skills.
• Ability to obtain and maintain a security clearance.
• Some travel.

Nice To Haves

• Microsoft certifications.
• CompTIA A+ certification or equivalent experience.
• Experience administering Microsoft Windows Server environments.
• Experience with Information Assurance or Information Security.
• Knowledge of DFARS and CMMC compliance requirements.

Responsibilities

• Provide primary on-site technical support for the Valparaiso, Florida office.
• Support local IT needs through established processes.
• Provide Tier 1–Tier 3 support for hardware, software, user accounts, printers, conference rooms, and local network equipment.
• Collaborate to align workflows, escalate complex issues, and maintain consistency with corporate standards.
• Provide remote assistance with Windows Server infrastructure.
• Attend team meetings remotely.
• Participate in support process improvements.
• Travel as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior