IT System Administrator

Intuitive Research and Technology Corporation•Valparaiso, FL
•Onsite

About The Position

INTUITIVE is seeking an experienced IT System Administrator to serve as the primary on-site technical support for its Valparaiso, Florida office. The role supports local IT needs through established processes and provides comprehensive Tier 1–Tier 3 support for hardware, software, user accounts, printers, conference rooms, and local network equipment. The administrator collaborates with others to align workflows, escalate complex issues, and maintain consistency with corporate standards. The position also includes remote assistance with Windows Server infrastructure, remote participation in team meetings, and involvement in support process improvements.

Requirements

  • Bachelor of Science or Bachelor of Arts degree.
  • 10 or more years of IT support experience at Tier 1–Tier 3.
  • Strong knowledge of Microsoft Windows, Microsoft 365, Active Directory, SharePoint, and networking fundamentals.
  • Excellent troubleshooting, customer service, communication, and organizational skills.
  • Some travel is required.
  • Ability to obtain and maintain a security clearance.

Nice To Haves

  • Microsoft certifications.
  • CompTIA A+ certification or equivalent experience.
  • Experience administering Microsoft Windows Server environments.
  • Experience with Information Assurance or Information Security.
  • Knowledge of DFARS and CMMC compliance requirements.

Responsibilities

  • Provide primary on-site technical support for the Valparaiso, Florida office.
  • Support local IT needs through established processes.
  • Provide Tier 1–Tier 3 support for hardware, software, user accounts, printers, conference rooms, and local network equipment.
  • Collaborate to align workflows, escalate complex issues, and maintain consistency with corporate standards.
  • Provide remote assistance with Windows Server infrastructure.
  • Attend team meetings remotely.
  • Participate in support process improvements.
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