Trainee, IT Support
Ametek, Inc.•Levis, QC
•Onsite
About The Position
Our IT department is looking for a motivated intern or student to actively support the team by responding to Level 1 technical requests, both hardware and software, while participating in ongoing projects. By joining us, you will work alongside an expert and close-knit team that will make your integration and training a priority.
Requirements
- Vocational (DEP) or college (AEC/DEC) student in IT support
- Ability to work independently to find solutions
- Analytical and diagnostic skills
- Ability to communicate in French and English
- Strong interest in customer support
Responsibilities
- Provide first-level IT support to internal users (computer hardware, telephony, printers, internet, business applications, etc.)
- Interact professionally with colleagues to ensure a high level of satisfaction
- Configure and install computers for new employees
- Use the ticketing system to document interventions
- Provide an exceptional employee experience from the moment new recruits arrive
- Participate in projects based on your curiosity and thirst for learning
- Contribute to the enhancement of the IT infrastructure
Benefits
- A stimulating work environment within a strong and passionate IT team
- The opportunity to develop your skills and expertise
- Flexible hours
- New offices located close to nature
- A dynamic, people-oriented, stimulating, and open-minded company
- A community of interns and young employees
- A wide range of social activities
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What This Job Offers
Job Type
Part-time
Career Level
Intern
Education Level
Associate degree
