IT Support Desk
About The Position
Infusion For Health is hiring an IT Support Technician for its headquarters in Brea, California. The role provides comprehensive support for the organization’s day-to-day IT needs, including hardware, software, network security, web presence, and telephony systems. The technician ensures employees have appropriate systems and access to perform their jobs effectively, and identifies opportunities to improve efficiency or reduce costs by optimizing existing or adopting new technologies. This is a full-time role, Monday through Friday, for 40 hours per week. Compensation is $25 per hour, depending on experience, plus benefits.
Requirements
- Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience.
- 2–5 years of experience working in IT operations.
- Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems.
- Strong critical-thinking and decision-making skills.
- Project-management skills and a strong ability to prioritize.
- Firm grasp of IT infrastructure and operations best practices.
Responsibilities
- Identify and act on opportunities to improve and update software and systems.
- Develop and implement IT policies and best-practice guides for the organization.
- Set up and support employee IT equipment and network access.
- Design training programs and workshops for staff.
- Conduct regular system audits.
- Run and share regular operating system reports with senior staff.
- Manage, review, and assess IT vendors.
- Troubleshoot hardware and software issues related to internal IT.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
