Part Time - IT Support Technician (Fully Onsite Role) (12 Hours Per Week)

TEKsystemsGarfield Township, MI
$16 - $18Onsite

About The Position

This position is staffed on site at the Traverse City Location and represents the Company by delivering customer-focused, personal, high–quality, accurate, and timely services utilizing multiple technologies and resources. The position is the first point of contact for Traverse City employees seeking help regarding their technical devices. This position will be responsible for classroom technology support that could include but is not limited to: Printer installations, laptop/desktop computer deployment, new device troubleshooting, and excellent customer service.

Requirements

  • Previous Helpdesk or Desktop Support or PC Technician experience is preferred.
  • CompTIA Certifications are desirable for this role.

Nice To Haves

  • IT certifications are desirable for this role.
  • CompTIA Certifications are desirable for this role.

Responsibilities

  • Deliver customer-focused, personal, high-quality, accurate, and timely services utilizing multiple technologies and resources.
  • Serve as the first point of contact for Traverse City employees seeking help regarding their technical devices.
  • Provide classroom technology support, including but not limited to: Printer installations, laptop/desktop computer deployment, new device troubleshooting, and excellent customer service.

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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