Scheduler ( 12 hours per week) #3438

Reedsburg Area Medical CenterReedsburg, WI
Onsite

About The Position

The Rehab Services team at RAMC is looking for a scheduler to join them! This position will assist with checking in patients, entering referrals and answering incoming calls. They may also assist in cleaning treatment areas and toys used as well. This position is 12 hours per week, with shifts from 6:30 AM to 5:30 PM, 1-2 days per week. The Department Secretary position is a vital part of the Rehab Team that supports the smooth overall functioning of all services provided. Responsibilities include answering incoming calls, triaging referrals, scheduling patients for multiple providers, verifying account information and billing, completing medical record requests, managing patient charts, taking massage payments and providing support to the needs of the patients and staff. This position also closes the department and may need to be flexible in hours to meet the department's and other staff's needs.

Requirements

  • High School Diploma or equivalent
  • Knowledge of Medical Terminology needed or willing to acquire
  • Experience in a hospital or healthcare setting
  • Able to work with a variety of staff and patients
  • Able to deal with multiple tasks and prioritize appropriately
  • Able to make decisions, assess and resolve problems effectively
  • Able to work independently and also share tasks with co-workers
  • Learns and adapts to change
  • Able to manage multiple tasks and demands given time constraints while providing high degree of accuracy and attention to detail
  • Communicate effectively both verbally and in writing with staff, customers, and outside agencies

Nice To Haves

  • Epic experience preferred

Responsibilities

  • Checking in patients
  • Entering referrals
  • Answering incoming calls
  • Cleaning treatment areas and toys
  • Triage referrals
  • Scheduling patients for multiple providers
  • Verifying account information and billing
  • Completing medical record requests
  • Managing patient charts
  • Taking massage payments
  • Providing support to the needs of the patients and staff
  • Closing the department
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