Technician / IT Support Technician

Pronto Fulfillment LLCManassas, VA
Onsite

About The Position

Pronto Manufacturing & Fulfillment is looking for a full-time IT Support Technician to join our team. This is a hands-on role supporting hardware, networks, and users across our facility — not just ticket-based support.

Requirements

  • 2+ years of IT support or similar experience
  • Knowledge of Windows and Microsoft 365
  • Basic understanding of networking
  • Hands-on with hardware and installations
  • Ability to troubleshoot independently
  • Basic English

Responsibilities

  • Provide support for Windows systems and Microsoft 365
  • Troubleshoot desktops, laptops, printers, labeling machines, and other devices
  • Set up and maintain workstations, user accounts, and access
  • Assist with network setup and troubleshooting (LAN, routers, switches)
  • Perform basic network cabling and device connections
  • Support warehouse and production equipment (tablets, scanners, terminals, weighing systems)
  • Install and maintain security systems (CCTV, access control)
  • Help users with technical issues and basic training
  • Assist with installations, upgrades, and general IT support tasks

Benefits

  • Paid vacation and holidays
  • Health insurance
  • 401(k) after 1 year
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