Technician / IT Support Technician
Pronto Fulfillment LLC•Manassas, VA
•Onsite
About The Position
Pronto Manufacturing & Fulfillment is looking for a full-time IT Support Technician to join our team. This is a hands-on role supporting hardware, networks, and users across our facility — not just ticket-based support.
Requirements
- 2+ years of IT support or similar experience
- Knowledge of Windows and Microsoft 365
- Basic understanding of networking
- Hands-on with hardware and installations
- Ability to troubleshoot independently
- Basic English
Responsibilities
- Provide support for Windows systems and Microsoft 365
- Troubleshoot desktops, laptops, printers, labeling machines, and other devices
- Set up and maintain workstations, user accounts, and access
- Assist with network setup and troubleshooting (LAN, routers, switches)
- Perform basic network cabling and device connections
- Support warehouse and production equipment (tablets, scanners, terminals, weighing systems)
- Install and maintain security systems (CCTV, access control)
- Help users with technical issues and basic training
- Assist with installations, upgrades, and general IT support tasks
Benefits
- Paid vacation and holidays
- Health insurance
- 401(k) after 1 year
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
