I.T. Support On-Site

Mullinax Ford•Apopka, FL

12h•$17 - $25•Onsite

About The Position

We’re seeking a motivated IT Support Technician to join our team. This is an excellent opportunity for someone early in their IT career to gain hands-on experience in a fast-paced dealership environment. In this role, you’ll provide day-to-day technical support, assist with maintaining IT systems, and help ensure our dealership operations run smoothly. Around here, we don’t overcomplicate things—fix the problem, help the person, and keep the business moving. Some travel may be required.

Requirements

0–2 years of IT support or help desk experience (entry-level candidates encouraged to apply)
Basic understanding of Windows operating systems and Microsoft Office 365
Strong troubleshooting and problem-solving skills
Excellent communication and customer service skills
Organized, dependable, and team-oriented
Willingness to learn and grow in an IT career

Nice To Haves

Dealership systems (CDK, Cox Automotive platforms)
Microsoft technologies (Entra ID / Azure AD, Microsoft 365, Intune)
Virtualization (XenServer / XCP-ng)
Networking (Ubiquiti UniFi or similar)
Communication systems (3CX, VoIP)
Endpoint management (Windows 10/11, Apple devices, Mosyle)

Responsibilities

Serve as the first point of contact for IT support requests (phone, email, ticketing system)
Troubleshoot and resolve hardware, software, and network issues
Set up, configure, and deploy desktops, laptops, and mobile devices
Perform routine maintenance, updates, and system patching
Assist with system imaging and workstation deployments
Support printers, phones, and dealership-specific systems
Maintain antivirus and endpoint security tools
Track and manage IT inventory and equipment
Document issues, resolutions, and internal processes
Provide excellent customer service to dealership staff