IT Support Specialist

Cymertek • Annapolis Junction, MD

13d • Onsite

About The Position

Are you passionate about technology and driven to solve challenges? We are seeking an IT Support Specialist to join our dynamic team and play a critical role in ensuring seamless technology operations. In this position, you will provide hands-on support to end-users, troubleshoot technical issues, and contribute to maintaining a secure and efficient IT environment. If you have a knack for problem-solving, a customer-first attitude, and a commitment to staying ahead in the ever-evolving world of technology, we’d love to hear from you! Please note that our job openings are dynamic and can open or close quickly (much faster than we can publish). If you do not see an opening you are looking for, know that we see almost all types of positons. We strive to keep our listings up to date, but please consider submitting your current resume. Our team will work with you to identify the most recent opportunities that align with your skillset and career goals. We look forward to you joining our family.

Requirements

• Proficiency with operating systems
• Familiarity with remote support tools
• Ability to document technical issues
• Strong problem-solving skills
• Basic scripting knowledge
• Proficiency in system configuration

Nice To Haves

• Knowledge of cybersecurity principles
• Experience with cloud platforms
• Ability to manage virtual environments
• Familiarity with DevOps practices
• Exposure to ITIL frameworks
• Knowledge of emerging technologies

Responsibilities

• Ability to troubleshoot hardware issues
• Strong communication skills
• Availability for flexible work hours
• Knowledge of common software
• Understanding of networking basics
• Ability to prioritize tasks

Benefits

• Excellent Salaries
• Flexible Work Schedule
• Cafeteria Style Benefits
• 10% - 401k Matching (Vested Immediately)
• Additional 401k Profit Sharing
• 30 days Paid Leave/Holiday (No Use or Lose!)
• The day off for your birthday
• Medical/Dental/Vision - 100% employee coverage. ($1200 allowance - or a bonus)
• HSA/FSA
• AFLAC
• Long Term/Short Term Disability - 100% employee coverage. No cost to you.
• Life Insurance - 100% employee coverage. No cost to you.
• Additional Discretionary Life Insurance
• Paid Training
• No long, wordy reviews with tons of paperwork!!!
• Referral bonus program with recurring annual payments

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level