IT Support Specialist

Town of Easton • Easton, MD

4d • $0 - $70,000

About The Position

The IT Support Specialist provides software and network support, training, and troubleshooting in a networked environment, including support for a wide range of applications. The role requires analytical skill to assess problems or unusual situations and develop solutions. The specialist maintains awareness of changing trends and regulations and acts as required, and implements the network disaster recovery plan. This position has no supervisory responsibilities.

Requirements

• Ability to install, configure, troubleshoot, and maintain software applications and peripheral equipment.
• Knowledge of techniques and procedures for software and network support for multiple users.
• Knowledge of installation, configuration, and troubleshooting processes for software and hardware networking equipment.
• Ability to independently perform all duties of the position efficiently and effectively.
• Strong communication and training skills, including the ability to communicate technical information to nontechnical users.
• A valid driver's license is required.
• Prolonged periods of sitting at a desk and working on a computer.
• Ability to lift up to 50 pounds at times.
• Ability to stoop, crawl, and climb ladders to install or check the installation of network devices and cabling.

Nice To Haves

• Associate of Arts/Associate of Science or Bachelor of Arts/Bachelor of Science degree in computer science or a related discipline is preferred.
• A combination of education and experience that enables performance of all aspects of the position.

Responsibilities

• Provide software and network support, training, and troubleshooting in a networked environment.
• Support a wide range of applications.
• Assess problems or unusual situations and develop solutions.
• Maintain awareness of changing trends and regulations and act as required.
• Implement the network disaster recovery plan.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed