IT Support Specialist

Reyes Beverage Group•Sacramento, CA

14d•Onsite

About The Position

Entry-level IT specialist position supporting our Sacramento location. Must be open to occasional travel, willing to use personal vehicle (travel reimbursement included), and required to be on call during operational business hours. Certified Great Place to Work 2026- 6th Consecutive Year!

Requirements

Associate’s Degree with 0 to 2 years of related experience or High School Diploma/General Education Degree with 3 plus years of specific experience
Must reside within the Sacramento, CA area.
Required to be on call during operational business hours.

Nice To Haves

Bachelor’s Degree
Open to occasional travel
Willing to use personal vehicle (travel reimbursement included)

Responsibilities

Support of RBG applications, including but not limited to RAS (Route Accounting & Settlement) software, selling & delivery, routing & dispatch, surveys, Print Shop, Citrix, and iPad solutions for various location(s)
Support, troubleshoot, and resolve local hardware and network issues related to desktops, laptops, iPads, printers, mobile devices, and A/V equipment
Manage and maintain end-user assets, including desktops, laptops, and mobile devices; oversee procurement, setup, troubleshooting, and lifecycle management
Work with IT Service Center and other IT groups to support issues with a high degree of responsiveness; provide efficient escalation of issues where appropriate to IT team members
Provide accurate incident & problem management reporting as required by using IT Service Center ticketing system
Other projects or duties as assigned