Automotive IT Support Specialist

Blake Fulenwider CDJ - Clyde•Clyde, TX

17h•Hybrid

About The Position

Join Blake Fulenwider CDJ as an IT Support Specialist located in Clyde, TX, where you will be a crucial part of our team, responsible for ensuring the smooth and efficient operation of the company's information technology systems. In addition, with five stores across West Texas, the IT Support Specialist will be required to travel up to three times a week.

Requirements

Proven experience as an IT Support Specialist or similar role.
Excellent knowledge of computer systems, mobile devices, and other tech products.
Ability to diagnose and resolve basic technical issues.
Familiarity with various operating systems and platforms (e.g., Windows, macOS).
Good communication skills and customer-oriented mindset.
Strong problem-solving skills.
Excellent communication and interpersonal skills, with a customer-centric attitude.
Ability to work independently and manage multiple tasks or priorities effectively.

Nice To Haves

Degree in Information Technology, Computer Science, or relevant field is a plus.

Responsibilities

Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Respond to requests for technical support in a timely and professional manner.
Install, configure, test, and maintain operating systems, application software, and system management tools.
Monitor and maintain computer systems and networks to ensure optimal performance.
Manage and resolve network issues and related hardware problems.
Document internal procedures and write relevant reports.
Assist in training users in software and hardware usage and best practices.