IT Support Specialist
Leidos•Crane, IN
•$65,650 - $118,675•Onsite
About The Position
Leidos is seeking an IT Support Specialist to support end-user hardware, asset and configuration management, and secure communications systems at Naval Support Activity (NSA) Crane in Crane, Indiana. The role helps maintain reliable IT infrastructure and provides technical support for mission-critical operations. The position supports desktop computing environments, network switches, and secure voice and video communications systems. It also includes asset-management work, troubleshooting, responding to urgent support requirements, and training rotating military personnel.
Requirements
- Bachelor’s degree and 4 or more years of experience, an associate degree and 6 or more years of experience, or a high school diploma/GED and 8 or more years of experience.
- Active TS/SCI clearance in DISS and required program access.
- At least one active certification: CompTIA A+, CompTIA Network+, CompTIA Security+, CISSP, or CASP.
- Experience supporting Windows-, Linux-, and Unix-based infrastructure.
- Experience using ServiceNow Action Request System or an equivalent ticketing system.
- Proficiency with Microsoft business tools.
- Excellent oral and written communication skills.
Nice To Haves
- Familiarity with Microsoft System Center Configuration Manager (SCCM).
Responsibilities
- Install, configure, and maintain desktop hardware and software, including thick-client workstations, thin clients, VoIP phones, and video teleconferencing systems.
- Perform network switch patching and configuration.
- Ensure security patches are current and successfully applied.
- Develop test specifications and procedures.
- Assist with the design, engineering, installation, configuration, accreditation, and scheduling of voice and video communication systems.
- Support asset management, including equipment inventory, relocation, repair, removal, and destruction.
- Troubleshoot and resolve technical issues and respond to emergent support requirements effectively and in a timely manner.
- Train rotating military personnel on system configuration, hardware repair, and secure audio and video communications.
Benefits
- Relocation assistance is available.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
