IT Support Specialist

Medicine Wheel Recovery Services • Saint Helens, OR

21d • Onsite

About The Position

The IT Support Specialist provides on-site technology support and keeps servers, computers, printers, security cameras, and related equipment operating reliably. The role handles day-to-day technical troubleshooting and repairs, assists employees with technology questions, prepares technology access and equipment for new hires, maintains equipment and repair records, and coordinates with outside technology vendors when needed.

This is a full-time, on-site position scheduled Monday through Friday from 8:00 a.m. to 5:00 p.m. The anticipated starting wage is $23.00–$25.00 per hour, depending on experience and qualifications.

Requirements

• Previous experience providing IT support, computer repair, systems support, or a related function.
• Working knowledge of computer hardware, common business software, servers, printers, networks, and peripheral devices.
• Ability to diagnose technical issues, identify practical solutions, and explain them to nontechnical users.
• Strong organization, communication, and customer-service skills.
• Ability to manage priorities independently and protect confidential company and employee information.

Nice To Haves

• Relevant technical education or industry certification is preferred but not required.

Responsibilities

• Monitor, maintain, and troubleshoot on-site servers to support reliable daily operations.
• Diagnose and complete day-to-day computer hardware, software, and connectivity repairs.
• Set up and configure laptops, user accounts, software, and required access for new hires.
• Install, configure, maintain, and troubleshoot printers and related equipment.
• Provide basic support and troubleshooting for the on-site security camera system.
• Respond to employee technology questions and provide clear, professional assistance.
• Maintain accurate records of equipment, repairs, system changes, and assigned devices.
• Coordinate with outside technology vendors or service providers when additional support is required.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed