IT Support Specialist I (Atwater)

Golden Valley Health Centers•Atwater, CA
•$25 - $27•Onsite

About The Position

Provide technical support to end users, aid in the administration of the GVHC computing environment and assist with the general operations of the IT Department. This position will work at our Atwater Admin site. Schedule is Monday – Friday 8:30am – 5:30pm.

Requirements

  • Basic understanding of computer hardware, software and networks.
  • Strong problem solving skills.
  • Customer service-oriented mindset.
  • Speak respectfully and professionally and in terms that both novice and experienced computer users can understand.
  • Work on multiple tasks with minimal supervision.
  • Travel to multiple sites.
  • Excellent oral, interpersonal, and written communication skills.
  • Valid California driver’s license, vehicle insurance, acceptable driving record and reliable transportation.
  • High School diploma or equivalent.
  • Minimum 12 units of relevant technical or computer science, or at least one relevant IT certification from CompTIA, Cisco, Microsoft, Coursera, Google, or related certifying entity.

Nice To Haves

  • Demonstrates effective communication and problem-solving skills.

Responsibilities

  • Install and maintain hardware.
  • Install and maintain software.
  • Troubleshoot hardware/software problems.
  • Provide tier 1 of support to end-users.
  • Assist with the general operations of the IT department.
  • Other duties and tasks as assigned.

Benefits

  • Medical: (0 Deductible / $2,000 Individual; $4,000 Family Out-of-Pocket Max), excellent PPO coverages
  • Dental
  • Vision
  • 403(b) with match
  • FSA plans
  • Gym discounts
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