Tier 2 IT Support Internship

IAT Insurance Group•Naperville, IL
•$17 - $20•Hybrid

About The Position

IAT Insurance Group (IAT) is seeking an IT Support Intern for the summer of 2027 at our Naperville, Illinois location. This 10-week internship program, running from May 24th to July 30th, 2027, offers meaningful work, industry knowledge, on-the-job training, and career-enhancing technical skills. Interns are valued members of the organization, participating in real-world situations and networking with subject matter experts. IAT fosters a diverse and inclusive culture where unique perspectives are embraced, leading to innovation and productivity. The intern will be part of the Tier 2 Support team, focusing on IAT's cloud-based enterprise platform, including Duck Creek Policy, Billing, and Claims, as well as the Hyland OnBase document management system. This role provides firsthand experience in a corporate technology environment, demonstrating collaboration between technology support teams, business stakeholders, and other IT teams to support critical business processes, improve operations, and deliver projects.

Requirements

  • Rising undergraduate sophomore, junior, or senior.
  • Ability to work out of our Naperville, Illinois office without any housing or relocation assistance from IAT Insurance group.
  • Must be able to complete the entirety of the 10-week internship program (May 24th to July 30th).
  • Ability to quickly learn IAT systems.
  • Problem Solver.
  • Strong Communication skills both with Technical and non-technical resources.
  • Willingness to learn.
  • Ability to work independently.
  • Must be authorized to work in the United States without visa sponsorship by employer, now or in the future.

Nice To Haves

  • Major, minor, or concentration in business related or technical degree.
  • Proficient with Microsoft office and VISIO.

Responsibilities

  • Participate in projects and process improvement initiatives across the Application Support organization.
  • Observe and contribute to how corporate teams collaborate to solve business challenges.
  • Assist with documenting processes, tracking work, and supporting operational activities.
  • Gain exposure to enterprise systems, project management, and IT service delivery practices.
  • Support the team with other assignments and special projects as needed.

Benefits

  • 401(K) match
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