^IT Support Engineer - 6281644

AccentureNew York, NY
$35 - $45Onsite

About The Position

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists. As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges. You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel. Role Overview: IT services team is looking for L2 support. The resource should have experience working on L2 support tickets ServiceNow experience is a must Handling Mac OS experience MDM (Mobile Device Management) Basic Qualifications: Minimum 2 years of work experience Experience working in ServiceNow Mac OS experience Mobile Device Management experience IT Troubleshooting experience High School Diploma / GED

Requirements

  • Minimum 2 years of work experience
  • Experience working in ServiceNow
  • Mac OS experience
  • Mobile Device Management experience
  • IT Troubleshooting experience
  • High School Diploma / GED

Responsibilities

  • Handling L2 support tickets
  • ServiceNow experience is a must
  • Handling Mac OS experience
  • Mobile Device Management experience
  • IT Troubleshooting experience

Benefits

  • medical
  • dental
  • vision
  • long-term disability coverage
  • 401(k) plan
  • paid time off
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