IT Support/Data Entry Tech
About The Position
The SSI Career Resource Center (CRC) offers basic computer skills assistance services free of charge to the community. IT Support Techs are responsible for teaching and assisting customers with job-related and personal computer use skills, including basic computer use, Microsoft Windows navigation, web browser use, email setup and use, basic internet search skills, basic use of Microsoft Office Suite, and resume formatting. Additionally, the role involves performing detailed data entry functions, deciphering complex information and accurately recording it, and observing and taking notes on programs, meetings, and activities, recording details accurately.
Requirements
- Must reside in SBA HUBZone map area
- Possess verbal and written communication skills sufficient to complete online and on-the-job training
- Ability to work independently on assigned training tasks
- Excellent attention to detail and strong problem solving skills
- Ability to complete data entry tasks with high accuracy
- Ability to learn quickly, pick up new concepts and technologies via on-the-job training and assigned reading
- Moderate knowledge of personal computers and peripherals such as scanners and printers
- Knowledge of and/or hands-on experience with current Windows and/or Apple operating systems
- MUST live in a current designated HUBZone
- Must be capable of passing a simple background check
- High School Diploma, GED or evidence of current program of studies enrollment
Responsibilities
- Teaching and assisting customers with job-related and personal computer use skills
- Basic computer use, including keyboard and mouse
- Microsoft Windows basic use/navigation
- Web browser (Internet Explorer, Google Chrome, Mozilla Firefox) use
- Email setup and use (web-based or Outlook)
- Basic internet search skills (job postings, family search, educational research)
- Basic use of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Resume formatting
- Perform detailed data entry functions deciphering complex information and accurately recording it
- Observe and take notes on programs, meetings and activities, recording details accurately
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
