IT Support Associate

Ace/Avant Concrete Construction Co.•Archdale, NC

4d•Onsite

About The Position

Join Ace/Avant Concrete Construction Co. as a Full Time IT Support Associate and immerse yourself in a vibrant, energetic work environment! Located in Archdale, NC, this onsite role offers a unique opportunity to support our innovative team in enhancing our construction operations through technology. You'll engage with a diverse range of IT challenges and help shape our company’s technological advancements in a field that is continuously evolving. With competitive pay, you will be rewarded for your problem-solving skills and commitment to integrity and safety. You will be offered great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Competitive Salary, Paid Time Off, and Snack/Drink Room. Don’t miss your chance to be part of a fun culture where your contributions truly make a difference. Your journey in tech innovation starts here! Make a difference as a IT Support Associate As a new IT Support Associate at Ace/Avant Concrete Construction Co., you will engage in various daily tasks that ensure our technology systems run smoothly. You’ll start your day by monitoring network performance and troubleshooting issues as they arise. Assisting team members with hardware and software inquiries will be a key part of your role, enabling you to develop strong relationships within our fun and energetic culture. Regularly updating and maintaining IT documentation will help improve overall efficiency. You'll also participate in quarterly training sessions to stay current on technology trends and solutions. Your contributions will play a vital role in maintaining a safe and innovative workplace, making each day an exciting challenge.

Requirements

Strong problem-solving abilities.
Effective communication skills.
Adaptability.
Customer-service mindset.
Attention to detail.

Responsibilities

Monitoring network performance and troubleshooting issues as they arise.
Assisting team members with hardware and software inquiries.
Updating and maintaining IT documentation.
Participating in quarterly training sessions to stay current on technology trends and solutions.