IT Support Associate

Ace/Avant Concrete Construction Co.•Archdale, NC

5d•Onsite

About The Position

Join Ace/Avant Concrete Construction Co. as a Full Time IT Support Associate and immerse yourself in a vibrant, energetic work environment! Located in Archdale, NC, this onsite role offers a unique opportunity to support our innovative team in enhancing our construction operations through technology. You'll engage with a diverse range of IT challenges and help shape our company’s technological advancements in a field that is continuously evolving. With competitive pay, you will be rewarded for your problem-solving skills and commitment to integrity and safety. You will be offered great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Competitive Salary, Paid Time Off, and Snack/Drink Room. Don’t miss your chance to be part of a fun culture where your contributions truly make a difference. Your journey in tech innovation starts here!

Requirements

Strong problem-solving abilities to quickly diagnose and resolve technical issues.
Effective communication skills to explain complex technology concepts.
Adaptability to encounter various challenges that require innovative approaches.
Customer-service mindset to prioritize user satisfaction.
Attention to detail to accurately document issues and solutions.

Responsibilities

Monitor network performance and troubleshoot issues as they arise.
Assist team members with hardware and software inquiries.
Update and maintain IT documentation.
Participate in quarterly training sessions to stay current on technology trends and solutions.