IT Support Assistant / Full Time

WESLEY COMMONSGreenwood, SC
Hybrid

About The Position

We are currently seeking a full time, reliable, and skilled IT Support Assistant to join our team at Wesley Commons! This is a hands-on position that combines on-site troubleshooting with remote user assistance - perfect for someone with basic networking IT experience and a customer-first attitude!

Requirements

  • Strong troubleshooting and problem solving skills
  • Excellent communication and customer service skills
  • Proficient in MS Office applications
  • Proficient with Apple, Android, Windows 10, and Windows 11 operating systems
  • Ability to multi-task

Nice To Haves

  • Experience or IT networking education preferred

Responsibilities

  • Troubleshoot electronics, including televisions, phones, and associated devices
  • Providing hardware and software support to Wesley Commons
  • Providing technical assistance to residents, employees, and admin staff.
  • Communicate clearly with end users to resolve technical issues
  • Basic networking needs
  • Other job duties as assigned
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