IT Support Technician- IT Admin- Full Time
About The Position
The IT Support Technician is responsible for maintaining, analyzing, troubleshooting and repairing computer systems, hardware and peripherals. This role involves using remote diagnostic and maintenance tools, maintaining records of support activities, and assisting with the deployment, installation, and operation of automated data processing and telecommunications systems. The technician will provide technical support for computer problems, perform installations of software, virus patches, upgrades, and other daily maintenance procedures. Additionally, they will provide basic hands-on system tech support, system maintenance, and support for servers including Windows servers, SQL databases, Internet web servers, and associated applications. The role also includes assisting with basic day-to-day system administration tasks and general troubleshooting on network systems, while maintaining data files and monitoring system configuration for data integrity. The position requires adherence to prescribed casino internal control policies and practices.
Requirements
- Ability to effectively communicate in English
- High School education required
- One-year related experience or equivalent preferred.
- Experience in installing, troubleshooting, maintaining and upgrading MS Windows operating systems; experience in multiple PC hardware platforms and supporting MS Office products preferred.
Responsibilities
- Use remote diagnostic and maintenance tools to resolve issue when appropriate.
- Maintains, analyzes, troubleshoots and repairs computers systems, hardware and peripherals.
- Maintain records of support activities as required by departmental policy.
- Assist in deploying, installing, and operating, automated data processing and telecommunications systems during training, exercises and management operations
- Provide technical support to assist with computer problems
- Perform tech-level functions, installation of software, virus patches, upgrades and other daily maintenance procedures.
- Provide basic hands-on system tech support, system maintenance and training, exercises and operations support of all servers. These include Windows servers, SQL databases, Internet web servers and associated applications.
- Assist in the performance of basic day-to-day system administration tasks
- Provide general troubleshooting on network systems.
- Maintain data files and monitor system configuration to ensure data integrity.
- Performs all duties in accordance with prescribed casino internal control policies and practices.
Benefits
- Free meal on shift
- Training & Development
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k,)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off
- Free Parking
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
