On-Site IT Support Analyst
About The Position
As an Infrastructure Analyst, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by: Ability to Configure, Deploy, Install, Migrate, Order, Patch, Replace, Support & Triage Site Infrastructure as follows: Workstations, Laptops, Tablets, HP Printers Provide Standard and Local Software Support —Windows OS & Office suites, Linux, Lotus Notes DB Configure and troubleshoot Active Directory in a complex AD environment Interface with multiple support teams for client support and business support Maintain site dashboards for Computers, Printers, IT work tickets, & PC/Server Vulnerabilities
Requirements
- High School Diploma/GED or higher (completed and verified prior to start)
- Five years of experience in Information Technology in a Manufacturing, private, public, government or military environment.
- Experience with configuring, troubleshooting, and maintaining Microsoft PCs.
- US Citizenship required
Nice To Haves
- Expertise equivalent to that which would be obtained in a bachelor's degree or higher in Information Technology.
- Combined experience with Linux Systems and Digital Transcription
- Cisco VOIP support experience for phones
- Excellent interpersonal, written and team collaboration skills
- Minimum ten (10) years of IT experience
Responsibilities
- Configure, Deploy, Install, Migrate, Order, Patch, Replace, Support & Triage Site Infrastructure including Workstations, Laptops, Tablets, HP Printers
- Provide Standard and Local Software Support for Windows OS & Office suites, Linux, Lotus Notes DB
- Configure and troubleshoot Active Directory in a complex AD environment
- Interface with multiple support teams for client support and business support
- Maintain site dashboards for Computers, Printers, IT work tickets, & PC/Server Vulnerabilities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
