IT Strategy Consultant (CSM)

Endsight•Napa, CA

8d•$65,000 - $85,000•Hybrid

About The Position

Endsight's IT Strategy Consultants oversee an assigned portfolio of clients and serve as both technical and consultative resources. They collaborate with departments across Endsight to help clients use, maintain, and implement IT solutions. The role prioritizes client satisfaction by understanding and addressing IT needs, building strong professional relationships, and managing accounts effectively. This is a hybrid position based near Napa, California. It involves a blend of remote check-ins, in-office presence, and onsite client visits and meetings as needed. Candidates must live within 35 miles of Napa and within commutable proximity of the office and assigned client base. Endsight describes its environment as fast-paced and growth-oriented, with exposure to new platforms and a range of client environments. The company emphasizes teamwork, respect, meaningful work, and personal and professional growth.

Requirements

At least 2 years of experience in Technical Account Management, high-level IT consulting, vCIO, IT Director, or IT Management roles.
Experience with IT budgeting and technology roadmap development.
Experience presenting to C-level executives.
Experience with ROI analysis.
Ability to translate technical concepts into business terms.
Strong knowledge of cloud and infrastructure technologies.
Strong customer service aptitude.
Excellent analytical, verbal, and written communication skills.
Ability to adapt quickly to new technologies and changing business requirements.
Ability and willingness to collaborate as part of a team in various roles.
Ability to organize and manage multiple priorities.
Must live within 35 miles of Napa, California, and within commutable proximity of the Napa office and assigned client base.

Nice To Haves

Bachelor's degree in a related field or equivalent experience.
Previous MSP experience (strongly preferred).
Prior experience with GRC frameworks or regulations such as HIPAA, PCI, or CMMC.
Knowledge of CIS, NIST, or other security frameworks.

Responsibilities

Oversee an assigned portfolio of clients as a technical and consultative resource.
Collaborate with internal departments to support clients in utilizing, maintaining, and implementing IT solutions.
Understand and address clients’ IT needs, foster strong professional relationships, and manage accounts effectively.
Attend onsite client visits and meetings as needed, alongside in-office work and remote check-ins.
Respond effectively to emergency situations while maintaining poise and focus.