About The Position

The Division of Administration’s Office of Technology Services (OTS), Applications and Data Management (AppDM) Section, is hiring an application developer for the Department of Corrections application development team. The position works with partner agencies, OTS personnel, vendors, and executive management to analyze, design, develop, implement, and support IT systems. The incumbent develops new and modernized applications and enhances existing systems using the OTS technology stack. The position is part of the Public Safety Cluster and supports application development, websites, data and information management, and IT operations for the Louisiana Department of Public Safety & Corrections and the Governor’s Office of Homeland Security. It is a full-time, on-site position in the Greater Baton Rouge area. Travel to other work locations may be required, and a current, valid driver’s license is required for that travel. The vacancy may be filled at the IT Statewide Applications Developer 1, 2, 3, or 4 level through the career progression group. Applicants must meet one of the stated minimum qualifications: two years of information technology experience; six years of full-time work experience in any field; an associate’s degree in information technology; or a bachelor’s degree. College credit and certain approved certifications may substitute for some experience or education requirements as described in the posting.

Requirements

  • One of the following minimum qualifications: two years of information technology experience; six years of full-time work experience in any field; an associate’s degree in information technology; or a bachelor’s degree.
  • A current, valid driver’s license is required if travel to other work locations is necessary to perform duties, attend meetings, or participate in training.
  • Applicants must provide relevant, detailed education and experience information in the application; resumes are not accepted in lieu of completed application sections.
  • Successful new hires are subject to a background check, including criminal record history; prospective employees may also be subject to pre-employment drug testing and employment eligibility verification through E-Verify.

Responsibilities

  • Designs, codes, compiles, tests, deploys, and debugs new or existing applications following the Software Development Life Cycle.
  • Builds dashboards, charts, reports, and graphs using available tools and software.
  • Performs development tasks using the OTS technology stack and applicable policies, standards, procedures, and guidelines.
  • Supports setup and maintenance of continuous integration and continuous delivery pipelines, resolves pipeline errors, and performs deployments through those pipelines.
  • Performs technical work involving application development security, encryption, certificates, and load balancing.
  • Coordinates with employees and vendors on system integrations, file transfers, and network configuration needs.
  • Conducts code analysis, planning, and quality assurance.
  • Responds to system issues and emergencies and resolves technical problems independently or with other IT staff or end users.
  • Researches and resolves technical program, integration, infrastructure, data, and system software problems.
  • Develops software utilities to increase productivity when needed.
  • Meets with users and team members to determine IT and project requirements and application support needs.
  • Evaluates user requests for changes, determining required tasks and impacts on existing programs and systems.
  • Troubleshoots and implements solutions for system function, performance, and change-request issues.
  • Participates in business requirements sessions and consults with contractors and technical resources as needed.
  • Writes project scopes, implementation plans, and system specifications, and delivers assigned work according to established timelines and plans.
  • Reviews and provides feedback on deliverables, technical design documents, project plans, issues, risks, change requests, and bugs.
  • Monitors production systems and establishes processes, tools, and services to analyze logs and set alerts supporting availability, performance, and security.
  • Diagnoses, resolves, and escalates application errors; logs incidents and coordinates with OTS teams and vendors to resolve them.
  • Prepares, writes, and reviews technical documentation, program specifications, and test procedures.
  • Prepares and facilitates formal system testing for complex applications.
  • Develops user guides and production documentation and trains users.
  • Cross-trains technical staff and coworkers as needed.
  • Performs other tasks, projects, analysis, studies, and plans as directed.
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